At Cracker Barrel, our mission is Pleasing People. This is evident from the moment you walk through our doors, with the first smile that greets you, from the items in our retail store to the food on the table, we welcome you home!
The Supply Chain Manager is responsible for ensuring that Cracker Barrel Old Country Store restaurants are continuously supplied with the specified products at the best possible cost. Principal accountabilities include the management of a portfolio of products and categories related to Food, including the development and implementation of purchasing strategies for the assigned categories, negotiating and documenting supply agreements, managing supplier performance and relationships, identifying and developing sources of supply for new and existing products, and working with a variety of cross-functional teams. This role will be the primary contact internally and externally for the portfolio of products managed.
- Develop and implement strategies to identify the optimum supplier base, term of agreements, pricing methodologies, and other terms and conditions.
- Negotiate supply agreements, analyze proposals, and provide recommendations in support of approved purchasing strategies and the department mission.
- Monitor and proactively communicate changes to existing supplier capacity/distribution capabilities to ensure that all quality, cost and service expectations are met.
- Manage supplier relationships, performance, and adherence to the negotiated supply agreements.
- Work with distributors as needed to manage product rollouts and inventory, and to resolve issues.
- Maintain knowledge of market and supplier landscape to identify and build relationships with potential suppliers.
- Be the company expert and resource for assigned industries, commodities, products, and suppliers.
- Monitor respective commodities, develop strategies, and present appropriate recommendations.
- Support and manage product needs for tests, projects, limited time offers, and the core menu.
- Work with cross functional teams such as: Supply Chain, Culinary, Quality Assurance, Menu Strategy, and other departments to resolve issues and identify and secure opportunities.
- Lead and support the development of specifications, product sample requests, business process development, analysis, and continuous improvement projects.
- Some travel may be required.
- Regularly update price forecasts for assigned products.
Experience and Education
- Bachelor's degree with three-four years of direct and relevant work experience.
- Restaurant industry, Supply Chain, Finance, or Project Management experience a plus.
- Prior contract knowledge or experience a plus.
- Ability to manage multiple projects and competing priorities.
Knowledge and Skills
- Strong analytical, critical thinking, and reasoning skills with a problem-solving and results focused approach.
- Ability to develop strong negotiation and contract management skills.
- Comfortable handling and managing through ambiguity.
- Strong interpersonal and relationship management skills.
- Must be detail oriented and excel at follow up.
- Position requires excellent written and oral communication skills, strong interpersonal and relationship management skills, ability to work independently and as a member of a team, ability to identify problems and develop solutions.
- Maintain professional and positive business relationships both internally and externally.
Work Environment
-Hybrid Environment, mix of onsite and remote work
NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our dcor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not.
Street 2: 307 Hartmann Drive
Street: Home Office
External Company Name: Cracker Barrel Old Country Store, Inc.
External Company URL: www.crackerbarrel.com
Store #: 001
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (http://www.crackerbarrel.com/contact-us/employee/ ) or toll free at 1 800-333-9566.
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
