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Job Description:
Operations Communications Manager
As GAF's Operations Communications Manager, you will be responsible for leading the development and execution of high-impact and relevant internal communications plans necessary to advance the business priorities and culture of the Residential Operations team. Working closely with the Residential Operations leadership team and the HR business partners across our 13 Residential manufacturing facilities, you will be a key driver of employee engagement, business strategy and culture advancement for our non-wired frontline employees. Additionally, this role will be responsible for developing communications strategies and plans that help operationalize our Corporate Social Responsibility (CSR) programs in our Residential facilities. This position reports to the Director, Operations Communications and acts as a key contributor across the broader Communications, CSR and Sustainability team.
Essential Job Responsibilities
Internal Communications and Employee Engagement
Develop internal communications plans to effectively reach a non-wired employee workforce, with a particular focus on our Residential plants
Implement a standardized communications cadence to help reinforce and drive Operations business strategy, priorities and culture for Residential Operations leadership
Develop standardized messaging framework and support materials in concert with communications cadence to drive consistency, clarity and employee understanding
Establish a communications mechanism for sourcing frontline success stories that showcase our strategy and values in action
Draft communications materials inclusive of talking points, FAQs, key messages, briefing documents and content for Residential Operations leadership
CSR Communications
Develop a CSR Communications framework complete with supporting communications materials that can be tailored by the individual plants
Instill the storytelling rigor with key plant leadership stakeholders using existing tools to create a push-pull feed that celebrates community engagement and impact
Develop internal communications campaigns and implementation frameworks that can be tailored at the plant-level to drive deeper employee engagement and community impact
Provide communications support to Residential plant leadership for signature CSR initiatives and events
Promote stories that connect the dots across the network and between plants to instill internal pride and engagement in our corporate social responsibility (CSR) initiatives
Requirements
8-10 years of relevant experience
BA/BS in Communications, with a concentration in journalism preferred
Experience working in/with a manufacturing environment and with non-wired employees
Experience with Lean management principles and the Agile methodology
Exceptional writer with the ability to translate business and corporate social responsibility strategy into storytelling opportunities that resonate with various employee audiences
Must be curious, very organized, have a strong attention to detail, be a self-starter
Demonstrated ability to influence and be a strategic consultative partner
Location
We are taking a responsible approach to creating environments that allow us to do what we do best - Protect what matters most. As part of our commitment to health and safety, COVID-19 vaccines are required for all candidates and employees in this position. Proof of vaccination is required. Should you require accommodation for medical or religious needs, GAF will engage in an interactive process with you to determine if a reasonable accommodation can be provided in accordance with applicable state and federal law.
We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Hawk, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).
With 130+ years in the industry, GAF is the leading roofing manufacturer in North America. As a member of the Standard Industries family of companies, we are also part of the largest roofing and waterproofing business in the world.
Our communities help give our work meaning and the products we manufacture help protect what matters most. The shingles help to shelter the families living in the homes in our towns. The TPO helps protect what is under that hospital's roof. In addition to quality products, we make sure they are installed by quality craftsmen and women. The full GAF portfolio of solutions is supported by an extensive national network of factory-certified contractors.
GAF continues to be the leader in quality and offers comprehensive warranty protection on its products and systems. Our success is driven by a commitment to empowering our people to deliver advanced quality and purposeful innovation and the desire to protect what matters most.
