Job Summary:
Position Title: Security Officer
Department: Music Hall
Reports To: Music Hall Director
FLSA Status: Non-Exempt
Job Summary:
Greet, bid farewell and thank every guest
Offer information to guests regarding entertainment schedules, specials, hours of operation, menu etc.
Operate lifts for guests requiring assistance
Respond to guest inquiries and requests
Essential Functions:
Ensure guest safety
Prevent and resolve altercations among guests
Deal with disruptive guests and, if necessary, see that they leave the premises
Lead guests and other employees in emergency evacuation procedures and provide assistance
Maintain line of sight/atmosphere control by circulating through your work area throughout shift
Check identification of all guests who do not appear to be of legal drinking age (must have ID books from all states)
Prevent guests without proper identification from entering the premises
Enforce House policy regarding photos/videos/recording devices
Safeguard against theft
Communicate with artists regarding needs and/or requests
Protect the privacy of artists
Ensure the proper maintenance of stanchions and barriers, including the lifting/moving of stanchions and barriers up to 150 lbs.
Assist with Private and Special Events
Maintain necessary communications with all departments
Communicate with radios (all door staff and management should remain in constant contact throughout shift)
Job Qualifications:
Required:
Ability to work late hours
Must be a team player
Understand guest service
Must be 21 years of age or older
Must be able to obtain an alcohol awareness card
Must obtain NV Gaming Control Board Registration
Preferred:
Previous experience in security or crowd control
Experience in customer service in a face to face environment.
Physical Demands / Working Environment:
Working environment is very fast-paced
May require standing for extended periods of time
May require light lifting / moving of items from time to time
About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
