Responsible for all orders being dispensed and shipped in the expected time frame. Identifies all outliers/exceptions, and provides feedback to appropriate departments, ensuring prescriptions are not delayed. Monitors the pharmacy system for any orders that have Zero Doses Remaining, as well as Expired Authorizations that require physician notification. Coordinates information for outreach of new prescriptions for all departments.
Monitors the pharmacy system Zero Doses Remaining queue, and contacts physicians to renew prescriptions proactively.
Monitors the Authorizations queue, and notifies physicians when authorizations have expired to enable the physicians to request authorizations from the patient`s insurance carrier.
Coordinates information about outreach for new prescriptions with appropriate staff and departments who receive the faxes.
Utilizes both fax and phone notification to contact physician`s office for the above activities.
Other Job Requirements
Responsibilities
1-2 years of experience in Specialty Pharmacy.Must have a professional presence and strong written and verbal communication skills.Must be a team player.Requires intermediate knowledge of Excel, CPR+ (home infusion software) and specialty pharmacy functions.Strong analytical and basic accounting skills.
General Job Information
Title
Pharmacy Exceptions Coordinator
Grade
17
Work Experience - Required
Speciality Pharmacy
Work Experience - Preferred
Education - Required
GED, High School
Education - Preferred
License and Certifications - Required
License and Certifications - Preferred
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive.
Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law.
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Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit.
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