Senior Technical Writer
Job Category: Engineering and Technical Support
Time Type: Full time
Minimum Clearance Required to Start: None
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
CACI is seeking a Senior Technical Writer who will offer communication support to the U.S. Department of Homeland Security (DHS), specifically within the Office of the Chief Information Officer (OCIO) Front Office. The ideal candidate can work in a fast-paced environment with experience writing talking points and internal communication articles in the federal Information Technology (IT) environment.
This position is hybrid onsite/telework with onsite requirements rotating between the customer site in Springfield, VA and CACI's PMO at the National Harbor in Oxon Hill, MD.
Candidates selected for interview will be asked to provide a sample of previous work for review prior to the interview.
About the Role:
Perform communications support services including, but not limited to, speaker request forms, talking points, internal communication articles, podcast scripts, news releases, and blogs.
Research, write, develop, and edit content for specific products and communication initiatives.
Understand, inform, and adhere to brand and strategic communications guidelines to ensure messaging is aligned with agency mission and tone of voice.
Ensure products are 508 Compliance and written in plain language.
Work closely with subject matter experts to write, rewrite, or edit technically complex information to ensure quality and accuracy.
Utilize plain language writing techniques to translate highly technical, complex ideas, processes, or procedures into easy-to-understand and find content including long-form articles, headlines, video scripts, program guidelines, and tips.
Contribute to the development of executive level briefings, papers, and correspondence.
Conduct research utilizing print and digital resources, archives and records, and interviews to develop clear, understandable content that resonates with the designated target audiences and achieves DHS OCIO communication objectives.
Provide comprehensive social media support including, but not limited to, creating and publishing blogs, social media posts, LinkedIn updates, podcasts, and managing internal and external feeds to cultivate and sustain OCIO's online presence.
Support strategic media outreach, industry engagement, and technical content creation including, but not limited to, speaker engagements, industry monitoring, research, writing, design, editing, proofreading, and stakeholder coordination in a dynamic, high-visibility, IT-driven environment.
Coordinate with visual and virtual information communications specialists, as necessary, to develop quality products and communications.
Remain current in daily media and media developments.
Support the development of Media and Industry Action Plans that establish innovative standards, best practices, and strategic recommendations for effective media and marketing strategies aligned with operational objectives.
Produce comprehensive media and industry reports, capturing recommendations, best practices, and process enhancements aligned with our strategic plan, vision, goals, and objectives.
Required Qualifications:
Ability to obtain a DHS Entrance on Duty (EOD).
BA/BS + 13 years of applicable experience or equivalence providing executive communication and/or speech writing support (equivalency includes MA/MS plus 10 years applicable experience or AA + 15 years applicable experience).
Strong organization and communications skills and ability to work collaboratively with Senior Government Leaders.
Exceptional Written and Verbal Communication Skills: proficient in crafting clear, concise messages across various styles and tones; capable of effectively addressing both executive leadership and employees.
Proficiency with MS Office Suite (Word, Excel, PowerPoint, Visio), content management systems, and workflow and collaboration tools such as Microsoft Teams and Microsoft Planner.
Ability to work independently on a complex task with little direction and management oversight.
Ability to understand the day-to-day operational needs of customers and identify areas for improvement in business processes and propose solutions.
Preferred Qualifications:
Bachelor's degree in communication, journalism, or related field
Experience working with a remote team
Knowledge of Section 508 compliance and web accessibility guidelines
Excellent interpersonal skills and able to relate effectively with program employees, government/client representatives, and internal organizational functional representatives
Ability to discover relevant data, understand the context it is being used, and apply experience analysis to turn data into useful information
Ability to receive vague guidance, conduct research to better understand requirements, and achieve high quality results
Experience developing communication plans and associated content, including news stories, social media posts, marketing materials, and multimedia products
Ability to create external outreach plans, manage large scale events, and develop partnerships
Ability to provide advice and counsel to senior officials and understand client management.
Experience developing, measuring, and assessing performance metrics for web, social media, and press media - able to make adjustment recommendations based on data and analytics
A collaborative, team-centric attitude and enthusiasm that encourages outreach and partnership with the ability to take direction from program management
Ability to manage multiple projects and requirements simultaneously in a diverse and dynamic environment with short-notice and under high pressure in high visibility situations
Ability to multitask in a high operational tempo environment
Strong initiative to proactively establishing relationships, setting up working groups to achieve outcomes, finding opportunities to innovate and improve value, as well as providing new ideas for improvement.
Previous experience using a content management system (CMS), ideally Drupal, and familiarity with the process of managing and editing websites in general
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)
Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .
The proposed salary range for this position is:
$64,400 - $135,100
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
