Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. Approaching service and sales needs with composure, integrity and compassion.
Knowledge, Skills and Abilities: - Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! - Competitive drive and proven ability to succeed in a fast-paced sales environment.- Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. - Effective at balancing customer needs and performance goals. - 6 months of customer service and/or sales experience required, Retail environment preferred. - Must be at least 18 years of age.
