Description
SAIC is seeking an innovative Network Engineer Supervisor to lead a Tactical Network (TACNET) division in Norfolk, VA . Outstanding Team Leads are accountable, trustworthy, and able to build lasting relationships with their teams. As the Enhanced Distance Support (EDS) Team Lead, you will direct and support TACNET Fleet Engineers with their mission of providing superior technical assistance to Navy Fleet Customers. In addition to helping the team meet day-to-day operational requirements, you will part of part of strategic initiatives that allow the TACNET team to operate more efficiently/effectively, while aligning to the Navy's continuous pursuit of achieving and maintaining optimal Mission Readiness. An individual successful in this role will demonstrate a balance of Leadership, and understanding of the Fleet Customer's day-to-day operations and challenges, and be able to apply basic project management and business best practices/principles. They must be able to adapt with an ever evolving Fleet and be open to positive change.
This role will support the Tactical Networks (TACNET) Capabilities Based In-Service Engineering Agent (CB-ISEA). TACNET CB-ISEA supports the sustainment and modernization of Automated Digital Network System (ADNS), Consolidated Afloat Network and Enterprise Services (CANES), Combined Enterprise Regional Information Exchange System Maritime (CENTRIXS-M), Integration Shipboard Networking System (ISNS), Sensitive Compartmented Information Networks (SCI-N), Video Information Exchange System (VIXS), and Wireless Reach back System (WRBS) Naval Information Warfare Center Pacific (NIWC-PAC) PMW160 Programs of Record (POR) systems. Support is provided to United States Navy (USN) Fleet Users/Administrators.
Management Duties:
Project management providing support, guidance, and direction to subject matter experts (SMEs) pertaining to Enhanced distance support (EDS) tasking and remote technical assistance to US Navy ships for supported C4I systems (i.e., ADNS, CANES, ISNS, CENTRIX-M, SCI Networks, VIXS, and WRBS).
Interface with Active Duty Military personnel and US Government employees to provide break/fix course of actions (COAs) pertaining to NAVWAR PMW160 fielded Tactical Networks in a fast paced, high energy environment.
Ensuring that all metrics are being collected, maintained, and provided to the customer.
Determining project requirements and developing work schedules for the team.
Delegating tasks and achieving daily, weekly, and monthly goals.
Motivating your Team and creating a space where they can ask questions and voice their concerns.
Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
Identifying risks and forming contingency plans as soon as possible.
Updating work schedules as required.
Perform daily, weekly, monthly reporting duties or as required.
Occasional travel to CONUS and OCONUS locations in support of customer requirements.
Provide occasional off-hours support.
Collaborate with fellow leads on strategic initiatives to attain efficiencies and maximum effectiveness both within assigned functional area and across other functional areas.
Read daily reports and view status boards to monitor task progress, make assessments, and provide way forward to ensure task scope requirements are met while adhering to scheduling constraints.
Monitor daily progress of SMEs to ensure acceptable levels of productivity.
Provide mentorship and counseling to SMEs to support both technical and career growth.
Partake in and/or conduct interviews of prospective SMEs.
Partake in and/or perform annual evaluations of SMEs.
Work in cooperation with external stakeholders, including consultants, agencies and vendors, to develop workflows and processes, both internal to TACNET as well as cross-functional.
Assist with developing SOPs and guides to facilitate repeatable processes and best practices.
Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentation.
Being transparent with the team about challenges, failures, and successes.
Writing progress reports and delivering presentations to the relevant stakeholders.
Ensure the mentoring of entry-level employees to get them on the same level as the team.
Technical Duties:
Exercise a combination of both problem-solving and innovation skills to attend to technical production challenges.
At a high-level, be able to analyze issues in an enterprise LAN shipboard environment to determine the best course of action towards resolution.
Review team assignments for accuracy and quality.
Interface with US Navy Customers regarding the proper approach to maintaining Navy Afloat networks and associated components and capabilities.
Qualifications
REQUIREMENTS :
Bachelor's degree and 5+ years' experience in a relevant field; additional four (4) years of experience accepted in lieu of degree.
Experience with TACNET Programs of Record Systems: ADNS, CANES, CENTRIXS, ISNS, SCI Networks, VIXS OR WRBS.
5+ years of Network/Server/IT support within an enterprise environment.
2+ years of management/leadership experience in IT field.
Coaching and mentoring skills.
REQUIRED CLEARANCE:
Must have a current Active Secret Clearance.
Must be a current U.S. Citizen.
REQUIRED CERTIFICATIONS:
Must have a current DoD IAT Level II certification such as CompTIA Security+, CISSP, or CASP certification.
Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date.
DESIRED QUALIFICATIONS:
Experience with Microsoft Project.
Experience with Microsoft Visio.
Project+ or PMP certification.
Experience with Microsoft Office Applications (i.e., Work, Outlook, Excel, and PowerPoint).
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2408629
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
