Batteries Plus Bulbs - Full Time Store Associate
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Raleigh, NC, USA
$13.50-$15.00 /hr + Comission
Hourly
Full Time
PTO, Bonus Plans, Employee Discount, Supplemental Health Care Options
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Come join our customer-oriented, frequently fast-paced work environment with opportunities for gaining valuable skills, knowledge, benefits and pay for performance growth!
This is NOT your ordinary, dead-end, retail sales job. It's so much better! At Batteries Plus Bulbs, you will be an imporatant part of a small entrepreneurial team in a growing business. We're one of the top performing stores in the nation and we're looking for people who want to make a difference, help other people and have fun doing it.
You will consultatively sell batteries, light bulbs and accessory items to retail and commercial customers. Pleasantly engage customers, listen to what they have to say about their batteries/systems and lighting needs, and recommend solutions. Perform battery tests, installations, and battery pack rebuilds. Contribute as a Team Member to the overall success of the store. Associates must be able to lift 50 + pounds, should have a valid driver's license, and must have access to reliable transportation.
Integrity, reliability, helpful/courteous customer orientation, product knowledge, sales skills, and a friendly Team orientation are critical factors in the success of our business and of our associates. If you don't like helping people, this is not the job for you.
Customer Service / SalesWhile working: Live a "Customer First" mentality.Perform Customer Service / Sales duties.Greet customers promptly, determine needs and answer questions.Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals.Ask questions to identify potential commercial customers.Operate computer/cash register to initiate and complete sales transactions.Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.Maintain the facility, inventory, property, and customer service levels to management standards.Develop and maintain current knowledge of product and service offerings.Adhere to general and specific safety standards.Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed.
Merchandising / InventoryRotate and stock inventory; perform inventory counts as required.Install batteries, perform tests and tech work.Load, unload, and deliver or arrange delivery of products.Organize daily recovery of displays to achieve full store appearance.Maintain retail shelf label pricing.Build displays; setting up & taking down shelves and fixtures.Prepare store for daily opening and closing.
Qualifications
H.S. diploma/equivalent and 9 months prior work experience preferred or equivalent combination of education and experience.Prior retail, sales or customer service experience preferred but not required.Ability to gain quick and solid understanding of company's products, processes, point of sale, and cross reference systems.Good listening and verbal communication skills with a customer focus.Must possess and use organizational and analytical problem solving skills.Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects.Ability to calculate simple math, percents, ratios and algebraic expressions and read gauges.Demonstrated technical aptitude, desire to learn, and/or technical experience desired, primarily for cell phone repairs.Valid driver's license with clean driving record preferred.We are an Equal Opportunity Employer and Drug Free Workplace.
Our benefits vary based on length of employment, but include the following:Paid Time OffTraining and DevelopmentBonus plansEmployee Discount
