Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE ROLE
The Sr. Human Resources Generalist is a key member of the small but mighty Corporate HR Team. The Sr. Generalist is responsible for the day-to-day activities to help support one or more business leaders and multiple client groups across Corporate and Artist Nation businesses. This position reports directly to the Sr. Director of Corporate Human Resources.
The selected candidate will provide day to day support to employees and managers and deliver quality HR programs, processes, and services. Success in this role will require influential partnership with middle and senior management within the organization to execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business goal attainment.
WHAT THIS ROLE WILL DO:
Provide strategic business partnership, thought partnership, and coaching to all levels of the organization
Serve as a contact for employees and answer questions regarding HR policies, resources, and procedures.
Partner with managers to prepare and process employment changes for staff related to events such as hiring, onboarding, termination, leaves, transfers, or promotions.
Work in partnership with Business leaders on addressing employee relations issues and employee concerns. Assist in development and implementation of performance improvement plans as necessary, conflict resolution, up to and including terminations as appropriate.
Partner closely with the HR team to refine internal processes and ensure consistent implementation of processes and programs.
Collaborate with HR leaders to plan for, deploy, and ensure compliance with cyclical employee programs (performance management, promotions, salary review cycles, talent reviews, training, etc.).
Act as a resource to employees and recruiting team throughout the employee lifecycle from on-boarding to off-boarding.
Lead employee investigations, documentation and provide recommendation for solution as necessary to resolve according to law, company policy and precedent, and escalate to Sr. HR Director when appropriate.
Provide guidance on the creation of job descriptions, job analysis and market compensation requests.
Being the daily Workday expert, carefully reviewing and process/approve entries, produce reporting data around new hires, internal mobility, turnover, and retention.
Conduct employee exit interviews and off-boarding procedures. Analyze data, assess, and report on trends.
Assist in the administration of FMLA and other LOA's. Answer routine benefit questions and refer employees to appropriate resources. Workers Compensation claims processing and tracking and ACA Compliance.
Proactively communicate helpful resources to management and staff.
Serve as an administrative resource for the HR team (as we all do).
WHAT THIS PERSON WILL BRING:
The ideal candidate will demonstrate and provide a wide range of experience, skills, and capabilities, including but not limited to:
Requires a minimum of 5 years of HR Generalist experience
Workday experience highly prized
BS/BA with emphasis in HR preferred
PHR/SPHR or SHRM certification desired
Proven ability to succeed in a fast-paced, somewhat unstructured, service-oriented environment
Ability to work independently, exercise discretion, be resourceful, proactive, along with the ability to prioritize and multi-task in a highly dynamic environment
Demonstrates a collaborative and helpful attitude and customer-service orientation; shows team spirit
Must possess good analytical, problem-solving, and negotiation skills
Proven ability to modify and adjust individual approach and delivery to fit specific situations
Working with both a large, diverse, and remote workforce is preferred
Able to handle a high level of confidentiality regarding employee information
Intermediate knowledge of HR/personnel practices and principles, and all applicable labor, pay, benefits, health and safety laws and regulations
Ability to be agile, adapt and navigate change
Proficiency using Microsoft Office applications (Excel, PowerPoint, Word, Outlook) required
Strong verbal and written communication, professionalism, and consulting skills
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
WEALTH: 401(k) program with company match, Stock Program
FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network
Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
