Job Family: Engineering
Req ID: 438150
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? **
Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives.
Our Senior Zone Technology Experts provide expertise on fire alarm/life safety products and systems, and third-party systems to zone staff. This position delivers training and technical support for field technicians and specialists and provides advanced technical assistance for sales activities. Travel throughout the Midwest Zone could be up to 50%.
As a Senior Zone Technology Expert, you will:
Diagnose, resolve, and report technical problems, network, software, and hosted-system malfunctions leveraging remote connectivity to expedite problem-solving with technicians and customers
Collaborate with other Zone Technology Experts to develop, share technical solutions, and maintain technical expertise on products, tools, and gateways through continuing education initiatives; mentor less experienced Zone Technical Experts and lead complex issues to resolution
Coach Field Technicians on company systems, service offerings, and provide technical sales assistance, support, and product demonstrations on the latest company products to Sales Executives
Stay current with building technology product documentation and communicate updates and design strategies to Field Technicians, Specialists, and Sales Executives
Provide a comprehensive monthly report to management detailing all activities performed, including sales support, technical and application support, training, and mentoring
You will make an impact with these qualifications:
_Basic Qualifications:_ __
High school diploma or state-recognized GED
3+ years experience installing, servicing, maintaining, diagnosing, programming and/or networking Siemens fire alarm/life safety equipment
Must have NICET II
Must be able to demonstrate an understanding of the design of large, standard jobs and the role that tools, products, and practices play in that design
Must be able to demonstrate knowledge of industry engineering fundamentals and business operations
Experience with Microsoft Office and engineering software applications
Must be 21 years of age and possess a valid driver's license with limited violations
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
Must be willing and available to travel up to 50% within the Midwest Zone as needed
_Preferred Qualifications:_ __ __
Associate or Bachelor's degree
5+ years experience installing, servicing, maintaining, diagnosing, programming and/or networking Siemens fire alarm/life safety equipment
NICET III or IV
Proficient in Bluebeam Revu 2017 or Adobe Pro
You'll benefit *from:*
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $72,380 - $155,280. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.
Ready to create your own journey? Join us today and help create a better #TomorrowWithUs!
About Siemens:
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
*Our Commitment to Diversity, Equity, and Inclusion:*
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) .
Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.
#LI-DRR #RSS
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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