Market Support Analyst-Settlements Global Operations
Charlotte, North Carolina
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.
Responsibilities:
Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
Ensures transactions are completed in an accurate and timely manner
Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
Performs tasks accurately during high volume periods in a team environment
Identifies and flags potential risks in a timely manner
Primary responsibility is the settlement of transactions in DTCC (a US Securities Depository), in both physical and book entry form.
Daily work will include resolution of settlement issues, fail management, responding to internal and external phone/email inquiries, and assisting with various types of exception.
A variety of systems (internal and external), both web-based and mainframe in the course of your day.
Required Skills:
- Ability to manage escalations and solve complex settlement issues
- Solid oral & written communication skills
- Detail oriented & have the ability to meet tight deadlines
- Ability to multitask in a high volume/fast paced environment
- Ability to learn and understand FINRA, SEC and other Regulatory rules
- Able to work as late as 6:00pm as needed
Desired Skills:
- Knowledge of trade lifecycle or stock market
- Strong motivation to succeed
- Understanding of Risk & Control issues
- Ability to independently manage small and medium sized projects
- Strong Excel skills
- 1-2 years related brokerage operations experience
Skills:
Collaboration
Customer and Client Focus
Oral Communications
Prioritization
Active Listening
Adaptability
Business Acumen
Client Management
Data Collection and Entry
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
