Sr Analyst, Commissions
The Sr Analyst, Commissions is a subject matter expert within Commission Operations focused on process improvement, projects related to Commissions and a lead resource for Associate Analysts. This person is responsible for analyzing, reviewing and reporting out on procedural process improvements to support commission payouts. They serve as a liaison between internal partners, to include Systems, Testing, Reporting and HR Compensation design.
What you'll do in your role.
Develop and/or report out on a variety of reporting needs determined by Commissions Client Services.
Conduct operational assessments to identify risks, gaps and propose and report on systematic solutions.
Collaborate with cross-functional teams to drive project execution/completion.
Provide subject matter expertise for commission's related projects and initiatives.
Participate in the development and testing of processes that impact commissions.
Provide Analytical support to Commissions Management Team and Program Managers.
Responsible for validation of System data loads and commissions payouts, impact assessments, and resolution of commissions payout issues.
Serve as a liaison between internal partners to include, Systems, IT, Testing, Reporting, and Compensation Design.
May act as a lead for other Analysts on the team.
Developing professional expertise, applies company compensation policies to support timely and accurate employee payout.
Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgement within defined procedures and practices to determine appropriate action.
Builds productive internal/external working relationships.
Work under general supervision with latitude for independent judgement.
Responsible for any other task as needed to support Business needs.
Also responsible for other Duties/Projects as assigned by business management as needed.
The experience you'll bring.
Bachelors Degree
High School Diploma/GED
4-7 years Operations or Commissions experience
Demonstrated analytical experience
Strong attention to detail
Excellent written and verbal communication skills; effectively communicate with all levels of employees and management
Ability to meet tight deadlines and prioritize competing demands
Ability to influence others
Ability to work independently and with a team
Change Management experience
Process Improvement experience
Working knowledge of SQL
Proficient in Microsoft Excel
Solid understanding of multiple system development life-cycle mythologies
Understanding of business process and system process within multiple knowledge areas
Wireless Telecom experience
Previous experience in customer escalations
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 194125BR
Department: Operations
Travel Required: Yes
