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SAP Technical User Management - Syms Strategic Group, LLC (SSG)
Bethesda, MD
Posted: Nov 05, 2023 03:06

Job Description

Syms Strategic Group (SSG) is seeking a talentedSAP User Management (Senior)

Department: Navy

Location: Remote (U.S. based only - see Note 3)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Secret

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities

U.S. Citizenship and a Secret Clearance Required.

This position shall provide sustainment/integration support across Navy ERP. This position will work directly with end users and Tier 3 to resolve production issues. This includes end user support inclusive of logging, updating, monitoring, resolving, and forwarding trouble tickets in NHDSM. The individual will assess the impact to supported commands and overall soundness of design for any modifications to Navy ERP Functional Design Requirement Specifications. The individual will create and maintain training materials such as user guides, cheat sheets, quick reference guides, and simulations. The individual shall participate in Navy ERP wide workshops and meetings related to module and/or business area and facilitate working groups within the module. The individual shall support government personnel to log and monitor system defects as well as assess organizational impact of defects. The individual will assist with the prioritization of work to address defects including testing in support of system changes, monitoring interfaces associated with functional module and business reengineering efforts.

Required Skills and Experience

  • Six (6) or more years of SAP experience. Possesses Subject Matter Expert (SME) experience in one or more functional/module area. Requires strong organization and communication skills. Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.

  • Experience in software development lifecycle surrounding requirements gathering, analysis, test (functional, integration, regression, and user acceptance), implementation, and post production support of standard and custom business solutions supporting SAP UM module (in a Tier 2 environment) is preferred. Demonstrated experience serving as a program or project manager leading and supervising a multidisciplinary staff of various levels.

  • Demonstrated the ability in the application of functional and technical expertise to improve the performance of the business; resolution of functional and technical integration issues across SAP modules.

    - Federal experience required (DoD experience preferred)

    Professional Certifications

  • N/A

    Nice to have Skills/Certifications

    - Knowledge of and experience with DoD and specifically Navy ERP preferred

    Formal Education

    Bachelor's degree or higher

    Years of Professional Experience

    5+ years of UM

    Security Clearance Requirements

    Possess a Secret Clearance or higher

    Citizenship

    U.S. Citizenship Required. NOTE: Cannot have dual citizenship.

    CRITICAL NOTES:

  • SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered.

  • Recruiters or Third parties will not be considered.

  • All U.S. based locations may be considered EXCEPT: NJ, NY, CA, CO, IL )

    U.S Citizenship is required for this specific opportunity. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

    Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

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