Customer Service / Sales Associate / Device Repair Technician
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Prince Frederick, MD, USA
$12.00 to $15.00 per hour
Base + Commission
Full Time
flexible work schedule, paid training, 401k plan, employee discount
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Customer Service / Sales Associate / Device Repair Technician
Batteries Plus BulbsinPrince FrederickandCalifornia, MDis actively seeking to hire an energetic and dependableCustomer Service / Sales Associate / Device Repair Technicianposition. We offer acompetitive pay rangeof$12-$15/hrbased on experience plus generous employee discountsand a401k retirement plan!Our ideal candidate will be technically savvy, eager to learn small electronic device repair, and have excellent customer service and sales skills. If this sounds like the opportunity you've been looking for, apply today!
ABOUT BATTERIES PLUS BULBS
Batteries Plus Bulbs is a family-operated business with 25 years of experience. We are the nation's largest and fastest-growing battery, light bulb, and smartphone/tablet repair franchise with a nationwide network of stores. With access to more than 60,000 types of batteries, light bulbs, and accessories, we have the widest selection of battery and light bulb products available. We offer unmatched service to consumers, businesses, and government entities at both national and local levels.
We are passionate about what we do, and we have fun in the process. As sales continue to grow, so do the bonds in our company. We know that our success can only be attributed to the efforts of our hard-working team members which is why we offercompetitive compensation, excellent benefits, andpromote from within. There are always opportunities for both personal and professional development. With abusiness-casual environment, Batteries Plus Bulbs encouragesopen communicationand anenjoyable workplace.
A DAY IN THE LIFE OF A CUSTOMER SERVICE / SALES ASSOCIATE / DEVICE REPAIR TECHNICIAN
You arrive for each shift excited to meet new people and sellproducts, services, and solutionsassociated with the Batteries Plus Bulbs operation. As a Sales Associate, you love chatting with people and are able to make personal connections easily and ensure that every customer feels welcome and valued. You educate customers on batteries, lighting, and electronic devices. Your sales savviness assists you in achieving your sales goals by suggesting add-ons and upsells on products.
As a Device Repair Technician, you repair our customers' cell phones, tablets, and other devices. You also test, install, and replace batteries in vehicles, watches, key fobs, cell phones, and more. The training that you have been given gives you the confidence to assist our clients with their technology troubles.
You take charge of challenging opportunities as they arise and provide excellent customer service. You are the key to helping customers find the correct solution to their battery, lighting, and cell phone problems. You feel a great sense of accomplishment in seeing your efforts pay off in your paycheck. You feel good about representing a company with a solid reputation and playing an important part in theirsuccess.
QUALIFICATIONS CUSTOMER SERVICE / SALES ASSOCIATE / DEVICE REPAIR TECHNICIAN
High school diploma or equivalent
Must be at least 18 years old
Strong customer service/retail experience
Excellent customer service and communication skills
Ability to work cooperatively and collaboratively with others
Ability to work under time constraints in a fast-paced and rapidly changing environment
3-6 months of previous experience repairing cell phones, tablets, and other devices is a plus!We will train the right person!Are you a team player with a positive, can-do attitude? Do you have excellent communication and interpersonal skills? Are you self-motivated and able to work independently? Are you interested in learning more about device repair? Do you have acompetitivenature that needs to be satisfied? If so, then we want you to join our team !
ARE YOU READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that this Customer Service / Sales Associate / Device Repair Technician position would be a great fit for you, please fill out our initial3-minute mobile-friendly applicationso that we can review your information. We look forward to meeting you!
