The successful candidate will be a part of the MRx Knowledge Expansion Program. This program will pair you with a mentor and expose you to an array of senior colleagues. In addition to learning the details of your job and will also be given the opportunity to build a broad range of subject matter expertise.
This is a fully remote opportunity, allowing you to work from the comfort of your own home.
This position will analyze, evaluate and design/redesign business, IT or operational processes using scientific approaches such as Critical Thinking, Lean Management, ITIL, Design Thinking and structured systems analysis and design. Provide coaching and mentoring to more junior staff. Work with a variety of development roles to understand the overall technical architecture and how each feature is implemented. Is highly collaborative and comfortable communicating cross-functionally and across management levels in formal and informal settings. Have strong analytical skills and a relentless determination to do what is right for customers. Good at multi-tasking, juggling competing priorities, and organizing oneself. Deep understanding of the business/technical domain.
Lead design, planning, and implementation of requirements to satisfy business needs.
Authority on best practices of requirements gathering, business system configuration and defining/execution of acceptance criteria.
Work with the technical teams and the business/product owner to ensure efficiency, smooth and successful implementation.
Coach and mentor junior staff in requirements documentation, systems configuration, defining/execution of acceptance criteria and establishing, tracking, measuring and refining metrics.
Improve product feature offerings by providing feedback to internal cross-functional teams including IT Project Manager, Business/Product owner and Software Engineering.
Identify, drive, and optimize technical and business process flows for existing and new opportunities.
Partner with teams to define systems improvement focusing on scale, efficiency, and automation.
Work with internal business groups to acquire a deep understanding of their processes and operations.
Understand software internals, debug problems using log files, and write automated tests with Perl/JavaScript and/or user-level test automation tools.
Strong organizational skills, tracking multiple test executions simultaneously and be able to synthesize the results.
Meticulous attention to detail; the ability to juggle many tasks in parallel while delivering high quality results.
Works/Collaborates with Software Engineers to understand features and technical implementation and ensure highest quality product delivery.
Drive the software development process toward quality-centric methodologies.
Other duties as assigned.
Other Job Requirements
Responsibilities
5+ years related experience including a minimum of 2+ years developing requirements, designing and executing test cases in IT.Ability to synthesize complex information and explain it to others in technical and non-technical terms.Experience with a variety of QA methodology and problem solving tools/techniques.Detail-oriented person who is passionate about quality and is enthusiastic about the new technology offered to customers.Experience with and a passion for translating user-interface design into requirements and acceptance criteria.Ability to lead other team members through resolving challenges.Mastery of creating and executing test cases.Experience in Perl/Python/JavaScript scripting and user-level automation.Excellent customer experience intuition; demonstrated success in delivering a world-class customer experience.Experience with Lean methods.Experience with diagraming and visual communications. Certification in Training in Design Thinking.
General Job Information
Title
Lead IT Analyst - Remote
Grade
26
Work Experience - Required
IT
Work Experience - Preferred
Education - Required
A Combination of Education and Work Experience May Be Considered., Bachelors - Computer and Information Science
Education - Preferred
License and Certifications - Required
License and Certifications - Preferred
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive.
Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law.
Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here (https://www.magellanhealth.com/media/760295/mg-federal-contractors-applicant-english.pdf) .
Warning: Employment Scam
It has come to our attention that a false representative is contacting potential candidates and offering them work at home positions with Magellan Health. -Interviews- are conducted completely through email and the false job offer includes the promise of a check to be issued to the candidate for the purposes of setting up a home office.
Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit.
If you suspect you are being contacted by a false representative of Magellan Health, please call 410-953-2911
