Title: (NEX LITTLE CREEK)-RPT - CASHIER Location: United States-Virginia-Virginia Beach Job Number: 220001IR Job Summary: As a Cashier you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful,and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service - Proactively engage and make a connection with customers. Asking questions and listening to customers needs. Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, STAR card. Provide premier customer service. Cooperate and build positive, inclusive and respectful relationships, take accountability for your own actions and outcomes. Organization- Maintaining checkout area appearance. Moving and restocking bags and packaging materials,labels. Sales- Interact with customer to ensure they found everything they needed. Make suggestions to customer on latest trends and current promotions based on customers individual needs. Using a Point of Sales system, processing cash,exchanges, discounts, gift cards, credit cards, debit cards,cash handling including counting money and returning accurate amounts to customer. Maintaining change funds and accounts for sales receipts. Completing various forms of paperwork, reports and reconciliation. Inventory- Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. Dependability- Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Other Duties as assigned. QUALIFICATIONS Product Knowledge- Knowledge of Point of Sale systems. Experience- Retail or relevant work experience preferred but not required. Communication Skills- Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills - Basic math functions such as addition, subtraction, multiplication and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units. Reasoning Ability- Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS-WORK ENVIRONMENT -This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders. Vision abilities include close vision, color vision, depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS - Enthusiastic, friendly and energetic with a desire to provide outstanding service. WORK HOURS - Available to work a variety of hours which may include early mornings, evenings, weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred. To ensure compliance with an applicable preliminary naiowide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce he COVID-19 vaccination requirement pursuant o Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols.
