As a member of SKECHERS USA, Inc's IT team, this person will be responsible for the support and enhancement of the Skechers Retail technology. The Skechers IT Project/Retail Analyst conducts analysis and manages IT and technology projects. The project/retail analyst will coordinate the project team and guide the project through completion of milestones and deliverables outlined in the plan. *ESSENTIAL JOB RESULTS- * - Coordinate team efforts across Retail, Skechers IT and Vendor resources - Facilitate task prioritization - Collaborate closely with business stakeholders and IT teams - Develop, maintain, and implement project plans - Perform scrum master duties for Retail Technology and other teams, as needed - Research initiatives and explore options for new in-store technology initiatives - Understand, document, represent requirements in both story and traditional forms - Define acceptance criteria - Analyze and improve systems monitoring and alerting - Create and schedule operational reporting - Support Aptos POS in the production environment - Act as troubleshooting resource to document and escalate issues - Provide support and end-user training, as needed - Support QA, Marketing, Merchandising and Retail Operations teams in the test environment - Test technology from front-end and back-end - Execute data distribution (dcn/json) - Write and maintain system and procedural documentation - Flexible work schedule and on-call during evenings and weekends, as needed *ADDITIONAL RESPONSIBILITIES- * - Other duties as assigned. *SUPERVISORY RESPONSIBILITIES- * - No *Hard Skills:* - Experience in Agile SDLC - scrum master experience is a plus - Experience with Microsoft SQL Server - SSRS is a plus - Experience with JIRA and Confluence, Service Now is a plus - Proficiency using Microsoft Project, Excel, PowerPoint, Word - Experience with retail systems - Aptos Store, Sales Audit and/or Aptos One - Experience with Merchandising and Allocations & Replenishment system - Experience with unique issues and needs of technology projects - Knowledge of Retail, Supply Chain, ERP, Mobile and Global Business Development is a plus *Soft Skills:* - Must be able to lead without exerting authority - Must possess a natural curiosity about a variety of topics including a strong desire to learn about business and IT processes and culture - Self-managing with a proactive approach in all aspects of communications and overall project management skills - Proven ability to work well with technical and non-technical resources - Proven excellence in business writing skills and in taking meeting notes - Must have refined interpersonal skills and able to work with management and staff in IT and Business Units - Proven team player in difficult situations - Able to identify issues (potential or immediate), document and communicate progress against plans, taking corrective action as necessary - Demonstrated resourcefulness and creativity in solving issues, conflicts and negotiations - Demonstrated ability to identify, describe and manage risks in a proactive manner - Self-directed and can create structure and provide direction, even in situations that lack clarity *EDUCATION AND EXPERIENCE- * - Bachelor's degree in Computer Science or related field preferred - 3+ years of experience in Project coordination All your information will be kept confidential according to EEO guidelines.
