Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
THE TEAM
The Cyber Defense and Incident Response team operates within the Corporate Information Security and Privacy Organization and are a critical function within Live Nation Entertainment. We specialize in detecting and responding to adverse events within our global network and provide snap response times to mitigate the impact of potential threats.
THE ROLE
As a member of the Cyber Defense team, you will help provide the first layer of defense by monitoring and analyzing alerts triggered by our detection tools to intercept and prevent cyberattacks.
You will be the subject matter expert in identifying real cyber threats and perform necessary remediation actions to protect our global network.
You will work with a team that shares a common goal - continuously seeking ways to enhance current threat detections and response capabilities and assist with the development and refinement of our alerts across multiple tools.
We are growing our team to provide threat detection and incident response capabilities for Live Nation Entertainment, this is an exciting time to join!
WHAT THIS ROLE WILL DO
Prepare, detect, respond and mitigate cyber threats, protecting Live Nation Entertainment data and assets utilizing industry information security best practices as a member of our Detection and Response Team that provides 24x7 defensive coverage
Triage security incidents and perform in-depth analysis utilizing various resources such as cyber threat intelligence, intrusion detection systems, firewalls and other boundary protection devices
Optimize cyber defenses with proven threat detections and intelligence; reducing noise and false positive alerting
Escalate cybersecurity events according to playbooks and other defined processes
Assists with data collection, threat hunting, containment and remediation of threats during incidents
Conducts threat hunting activities based on internal and external threat intelligence
Creates well-documented tickets to track alerts and incidents worked and manage tickets within the internal and external ticketing systems
Responsible for creating and maintaining accurate records of documented processes, investigation and incident timelines and incident reports
Assists with service requests from customers and internal teams
Provides executive facing written updates and reports
Assists in training/mentoring junior team members as needed
Manage relationships with business partners, management, vendors, and external parties
Knowledgeable in business industry standard security incident response process, procedures, and lifecycle
Stay up-to-date with emerging security threats and containment techniques, by collaborating with the Cyber Threat Intelligence team
Participate in on-call weekly rotations with other team members (Required)
WHAT THIS PERSON WILL BRING
1+ years of experience in a security operation center (SOC) analyst role
BA/BS in Computer Science, Information Security, or Information Systems or equivalent related work experience
Technical Cyber Security Certification(s) required (min. 1): GSEC, GMON, GCED, GCDA, GDAT etc.
Technical knowledge and experience with hardware & software as well as Windows/Linux/Mac Operating System
Knowledge of threat analysis, incident response and network security
Understanding of network architecture and security infrastructure placement
Experience performing technical analysis of alerts from various cyber security detection tools
Required to be available 24x7 during weekly on-call rotations
Required to work various 12-hour shifts, including weekends and holidays, supporting the 24x7 Threat Detection and Response Team
Travel is at a minimum, but some domestic and international travel is required
Must be able to pass a criminal background check and a U.S. government security clearance if requested
First-hand experience with SIEM platforms, enterprise intrusion prevention systems, endpoint detection and response tools, and other security products
Ability to detect and defend against commonly-used attack tactics, techniques and procedures (TTPs) against known attack surfaces such as identity, email, endpoint, network and cloud
Identify network and endpoint traffic activity to find patterns that warrant further investigation
Configure and manage security tools and platforms to optimize the intelligence value of alerts and logs
Design and develop methodologies to highlight anomalous and adversary activities
Develop dashboards within the tools for a tactical approach to analyzing relevant alerts and logs
Effectively and quickly parse and filter large data sets, using scalable technologies such as Splunk, Elk Stack etc.
Perform comprehensive analytics of current and historical logs to fill knowledge gaps
Perform low-level as well as deep-dive analysis to identify potential threats, indicators of compromise (IOCs) and root cause analysis
Comprehensive knowledge of relevant attack surfaces and security threats
Provide superior internal and external customer support, ability to walk-through remediation actions to non-technical audiences
Strong sense of moral character, high-ethical standards and accountability
Have a global mind-set for working with different cultures and backgrounds
Highly investigative mindset with the ability to detect patterns across seemingly unrelated events
Highly meticulous with exceptional attention to detail
Analytical and strategic mindset to overcome obstacles and solve complex problems
Strong organizational skills with the ability to complete tasks assigned in a timely manner
Self-driven, self-disciplined to perform tasks and complete projects with little to no supervision with a high sense of duty
Excellent English written and verbal communication skills, additional languages is a plus
Exceptional ability to remain calm under stress
Excellent customer service skills
Flexible and responsive to changing situations
Ability to work independently and as part of a team
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets
WEALTH: 401(k) program with company match, Stock Program
FAMILY: New parent programs & support including caregiver leave and childcare cash, infertility support
CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
OTHERS: Volunteer time off, crowdfunding network
Live Nation's policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.
If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
