The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)
(accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Ensure application reliability by providing an overall point of view for Observability, Reliability,Availability, and performance while reducing toil and steering teams to have a proactive mindset. Site Reliability Engineer (SRE) teams will be aligned to Consumer Small Banking Business (CSBB) Production Support team. Deliver technically complex solutions. Perform system integration support for all project work. Consult and partner with the business product owners to understand the end goal and offer solutions and recommendations during the design and help with monitoring tools and setup.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Provide Point Of View (POV) on Observability, Reliability, Availability
Provide support & ensure application reliability.
Increased automation / reduced manual work
Reduction in incidents and impact duration
Improved system reliability & performance
Partners with application teams to drive remediation.
Provide Initial escalation contact
Develop and present Production Incident Reporting to Management
Root Cause Analysis Engagement
Application Resiliency Assessments
QUALIFICATIONS
Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree and four to seven years of experience or equivalent education and software engineering training or experience
In-depth knowledge in information systems and ability to identify, apply, and implement IT best practices
Understanding of key business processes and competitive strategies related to the IT function
Ability to plan and manage projects and solve complex problems by applying best practices
Ability to provide direction and mentor less experienced teammates. Ability to interpret and convey complex, difficult, or sensitive information
Preferred Qualifications:
College degree in Computer Science, math or related field of study1.Bachelor's degree in computer science, computer engineering or related degree and eight years of experience or an equivalent combination of education and work experience
Knowledge of ServiceNow, Dynatrace and Tableau reporting tool.
Banking or financial services experience.
Experience with Open Source tools and frameworks
Experience with cloud technologies, such as AWS, Azure, or GCP
Strong understanding of SOA and/or Open API methodologies and service architectures
Experience using web servers, application containers, caching technologies
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no
. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
