Change Management Communications Manager in Raleigh, NC at Advance Auto Parts
Date Posted:8/11/2022
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Career Snapshot
Full-Time
Location:
Raleigh, NC
Career Type:
Corporate
8/11/2022
About Us
At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.
When you join our team, you become one of more of over 70,000 knowledgeable and experienced Team Members who are committed to providing outstanding customer service to our customers, communities and each other every day.
With over 5,100 stores in the United States, Canada, Puerto Rico and Virgin Islands, we are a leading automotive aftermarket parts provider. With opportunities ranging from our front lines in our Stores to our Distribution Centers to our Corporate Support Center and our rapidly growing Professional Business, we have the career for you. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Career DescriptionJob Description
Work Arrangement and Location
Preferred: Raleigh with a hybrid arrangement
Open to anywhere in the US as remote arrangement with up to 25% travel required
Background
Come join our Team and start reimagining the future of the automotive aftermarket. We are a highly motivated tech-focused organization, excited to be amid dynamic innovation and transformational change. Driven by Advance's commitment to empowering our team members, we are focused on delighting our Customers with Care and Speed, through delivery of world class technology solutions and products.
We value and cultivate our culture by seeking to always be collaborative, intellectually curious, fun, open, and diverse. You will be a key member of a growing and passionate group focused on enabling transformational change to drive forward key programs and projects building enterprise capabilities across Advance Auto Parts.
The Position_______________________
Advance Auto Parts is seeking a dynamic, experienced Communications Manager to join our Change Management team. This role will partner closely with Corporate Communications to oversee strategy, planning, development, and communication delivery for one of our largest strategic programs impacting thousands of team members across the company. This person will be responsible for leading a small team of writers and designers who will develop and deliver change management communications to strategic program teams.
This person will report to the Director of Change Management and will be expected to quickly develop an understanding of our organizational structure and processes, particularly in the merchandising and supply chain area. The ideal candidate is comfortable having oversight of a newer team, capable of designing and developing communications for large strategic programs and has knowledge of change management and how to use effective communication to enable change.
Responsibilities____________________
Partner with the program change management team, corporate communications, and business teams to design program communication strategies that build awareness while effectively implementing key business initiatives.
Use your knowledge of change communication best practices to develop a multi-faceted change management communication program and partner with corporate communications to deliver to our team members across the company.
Develop compelling program messages
Own the execution and oversight of the change management communication strategy, including the visual branding of change management communications and provide insights into content design for project teams.
Create and manage a detailed change management communication plan and calendar for large strategic programs that engage the program teams in the right ways at the right times.
Develop materials that inform our leaders for key milestones and events and enable them to lead the change.
Manage a small team of writers and designers, providing regular coaching and guidance.
Help develop presentations and talking points for program townhalls and change champion meetings.
Conduct detailed reviews of all change management communication materials, ensuring consistency, clarity, and effectiveness.
Requirements____________________
3+ years' experience in a communications role
2+ years leading a team of writers and/or designers
Direct experience developing communications for large, complex transformational projects
Experience leading offshore employees preferred
Demonstrated understanding of writing and communication best practices
Understanding of change management and the connection between communication and change
Desired Characteristics
Direct experience working in decentralized organizations and in merchandising/supply chain
Ability to work effectively in cross-functional, team-based environment with business partners / stakeholders across different levels and areas of responsibility
Highly adaptable, ability to handle uncertainty and ambiguous situations
Excellent organization skills, ability to multi-task and meet tight deadlines
Excellent written and verbal communication skills, with capacity to clearly articulate messages to a variety of audiences
Ability to establish and maintain strong relationships and foster collaboration
