Job Summary:
THE JOB
Our VIP Staff provide excellent and personalized guest service to ensure an unforgettable experience.
WHAT THIS ROLE WILL DO
Giving proper recognition to VIP clients to instill appreciation
Serving as a resource of information for all Guests regarding their experience within both the lounges and the venue
Assisting guests regarding the timing of the supporting acts and headliner acts
Maintaining contact with Legends VIP Manager, Bar Staff, and Server regarding the arrival of all guests
Constant observation of lounge area, upholding the ambiance of the lounge or seating section
Exhibiting articulate vocabulary with the ability to adapt and socialize with VIP clients
Presenting exemplary and professional appearance
Anticipating guests' needs and providing superior service
WHAT THIS PERSON WILL BRING
High School Diploma or equivalent
Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
Ability to diffuse possibly volatile situations with tact and diplomacy
Must have a flexible schedule
About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
