Now Brewing - program manager, Total Rewards & Core HR! #tobeapartner
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
As a program manager in Partner Technology, you will be responsible for leading high performing, cross-functional working teams on program/portfolio planning and project delivery. You will focus on the overall success of the Total Rewards and Core HR technology program, by driving program planning efforts and leading projects ranging from basic platform enhancements to complex enterprise product implementations and upgrades. Bring your project and program management, technology experience and savvy to this organization to drive and deliver projects that support delivering a best in class experience to Starbucks Partners. Strong candidates have an appetite for challenge and a mind for problem solving, a concise and insightful communication style when it comes to driving and leading teams to achieve dates, a good sense of humor in the face of ambiguity and an inherent ability to balance priorities.
As a program manager, you will...
Collaborates with IT and business leadership on annual strategic planning for the program.
In partnership with the program portfolio manager, engages stakeholders on project ideation and assists in the creation of business cases and return on investment assessments.
Develops a deep understanding of projects within the program and the broader IT portfolio; manages assigned projects with a clear understanding of business and IT context, and develops a deep understanding of cross-program portfolio synergies and dependencies.
Drives complex, cross-functional enterprise projects, leading multiple efforts within a specific program simultaneously, with complexity as a limiting factor.
Ensures alignment of proposed projects with the program roadmap and its goals, and manages project planning and execution accordingly.
Performs core project management duties, including guiding the project through formal approval and funding gates; developing a project plan that includes a detailed budget, project timeline, detailed task-driven schedule, project RACI and resource plan, and communication plan; and managing project execution from analysis/design through build, test, and deployment.
When leading an Agile project, partners closely with the scrum master and product owner on all activities.
We'd love to hear from people with:
Minimum of three years' experience as a senior project manager in IT or a software development setting; must have at least five years overall experience working in IT or a software development setting.
Experience using Agile methods and working on complex, integrated platforms required.
Bachelor's Degree required; Master's Degree in Information Systems, Computer Science, Business Administration, or Management preferred.
PMP, PgMP, and Scrum Master Certifications are a plus.
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Leadership and Communication:
Leads by example - with confidence, a positive attitude, patience, honesty and integrity, and a strong sense of commitment.
Ability to 'read the room', to know what is possible and what is not, and to know how to navigate program and project engagements efficiently and effectively.
Ability to engage in difficult conversations that result in positive, actionable outcomes.
Ability to navigate complex and diverse landscapes effectively.
Seeks and provides honest, transparent feedback.
Ability to build and lead high-performing project teams.
Ability to set expectations and hold individuals and team members accountable to their commitments.
Drives decision-making that favours compromise and alignment over consensus-building.
Good facilitation skills; ability to adapt approach to different types of engagements.
Good written and verbal communication.
Acumen and Learning Agility:
Deep understanding of technology program and portfolio management practices.
Expert-level knowledge of standards and practices for technology project lifecycle management activities and deliverables.
Clear understanding of project technical activities, including: (1) solution analysis and design; (2) enterprise, solution, and infrastructure architecture; (3) systems integration; (4) data conversion and migration; (5) environment management and build processes; and (6) deployment planning and execution.
Expertise in MS Project (Project Server) and at least one program portfolio management tool, such as MS Project Portfolio Management (PPM).
Advanced skills in the MS Office Product Suite, particularly Word, Excel, and PowerPoint
Our team is looking for a Partner who is willing to undergo a personal and professional journey of program management, whilst helping technology teams deliver value and delight the business. Models and acts in accordance with Starbucks guiding principles.
Join us and be part of something bigger. Apply today!
**The pay range for this position may be narrower than that displayed, depending on where the work is performed.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.
