Company Story:
Seek Now, previously named Ladder Now, is a customer experience-technology company leveraging a network of professional experts to provide data-driven inspections.
We deliver ground truth to property & casualty, real estate, and finance customers that enable them to solve their business problems in a matter of hours...minutes...seconds.
Seek Now is well-positioned to disrupt the inspection world through a combination of our hard-working 3rd party contractors, talented employees, vast network, and cutting-edge technology. For us, it is all about solving business problems for our customers. Our proven methods, commitment to excellence, and diverse team of professionals are what set Seek Now apart.
The claim volume and opportunity has never been greater than it is now. So, if you have been thinking about making a change, this may be a great fit for you and your business!
Position Summary:
Seek Now is searching for reliable, skilled, and experienced 1099 independent contractors to provide accurate, impartial, and complete home and commercial property inspections. Our 1099 Field Inspectors are experienced claim handlers with the capability and desire to access and inspect steep, high roofs and assist Outside and Inside Insurance Adjusters with amazing customer service.
Ideal candidates include 1099 independent contractors with:
Insurance Adjuster experience
Roofing sales or building experience
Strong team-first customer service attitude
Humility
Ability to access every roof
A reliable truck, van, or SUV
An operational laptop and smartphone
Ability to travel frequently, especially during catastrophic events such as hurricanes and tornadoes
Desire to increase income
HAAG Certification
Field Inspector 1099 independent contractor positions are available in all major US markets.
Whom You Are:
Climber - you can access every roof
Guardian - you make customers feel safe with you as you enter their homes and inspect around their most valuable possessions
Traveler - you support our clients immediately after a hurricane, tornado, or other weather catastrophe by traveling to those locations hit by the catastrophe
Dependable - you understand how critical your role is to the success of our business and yours, so you show up to appointments on time and on schedule consistently; you don't want to let your team or our customers down
Empathetic - you truly connect with customers and want to make every client a Seek Now brand advocate
Accountable - you create high-quality, accurate inspection reports on time every time
Tech Savvy - you know the basics of using a laptop and a smartphone - typing, navigating to different screens, working in Microsoft Outlook, Word, Excel, using different phone applications, etc.
Humble - you understand that you are a member of a team, and the team is only as strong as its weakest link
Customer Advocate - you deliver excellent customer service to every homeowner, adjuster, and client you encounter
Whom You are Not:
9 - 5 Office Worker - one that likes to work inside with the same schedule day after day
Acrophobic - one that is afraid of heights
Reactive - one that gets easily agitated by others
Current Roofing Contractor - one that wants to or will continue to work for/own roofing replacement or roofing repair company, as that would be a conflict of interest
Immobile - one that is unable to travel within a 100-mile radius daily and unable to be on assignment out of state for two (2) to six (6) weeks at a time multiple times a year
Essential Functions and Duties:
Climb two-story+ and steep roofs
Carry, set up, and safely climb a 32-foot extension ladder multiple times a day, several days a week
Lift, carry, and set up ladders and other equipment up to 100 pounds multiple times a day, several days a week
Sketch and measure roof and/or room components
Calculate the area of different sized and shaped roofs, rooms, and other inspection areas
Perform accurate, impartial, and complete roof inspections, which includes but is not limited to identification of roof age, leaks, deterioration, hail damage, wind damage, and previous repairs
Perform accurate and high-quality home and commercial property inspections
Enter required photos, measurements, and documentation via proprietary software application via smart phone and laptop within required reporting guidelines
Travel daily within a 100-mile radius to perform scheduled inspections, which includes an average of two (2) to five (5) hours of driving a day
Travel more than a 100-miles radius to perform inspections in areas hit by weather catastrophes when needed, which includes assignments averaging two (2) to six (6) weeks at a time
Maintain professional and safety standards required by insurance carriers
Partner with internal Seek Now team to complete daily tasks
Escalate customer and/or client issues when appropriate
Perform other duties as assigned
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Knowledge, Skills, and Abilities:
Ability to climb and walk on any type of roof
Skilled in both verbal and written communication
Ability to use a laptop and a smartphone, which includes navigating between applications, entering data, and using Microsoft Office products
Ability to earn HAAG Certification within first year
Ability to submit complete, quality reports on time
Skilled in customer service
Skilled in organization and prioritization
Ability to be a self-starter and a quick learner
Ability to take assignments on short notice
Ability to travel daily within a 100-mile radius to perform scheduled inspections, which includes an average of two (2) to five (5) hours of driving a day
Ability to travel more than a 100-miles radius to perform inspections in areas hit by weather catastrophes when needed, which includes assignments averaging two (2) to six (6) weeks at a time
Education and Experience Requirements:
High school diploma or equivalent experience required
Minimum of two (2) years of experience in construction, service, or sales preferred
Previous experience as a roofer ideal
Experience with Microsoft Outlook, Word, and Excel required
HAAG Certification a plus
Experience with property and liability insurance coverage and standards a plus
Other Requirements:
HAAG Certification within first year, if not already obtained
Clean, reliable truck, van, or SUV
32-foot ladder
Operational laptop and smartphone
Professional appearance
Roofing boots
Valid driver's license
State Issued Workers Compensation
Certificate of General Liability Insurance
LLC Articles or Certificate of Organization
Work Environment:
Mostly outdoor for external inspections of property
Occasional indoor inspections of property
Fully remote
Physical Demands:
Must be able to stand and/or walk for long periods of time
Must be able to drive up to five (5) hours a day
Must be able to kneel, squat, or bend
Must be able to work outdoors in hot and cold weather conditions
Must be able to climb, crawl, stoop, reach, and work overhead
Must be able to lift, carry, push, and pull, up to 100 pounds
Must have continual use of manual dexterity in both hands
Must be able to lift files, open filing cabinets, and bend or stand on a stool as necessary
Must be able to routinely use standard office equipment such as computers, phones, and photocopiers
Position Type and Hours:
1099 independent contractor
You provide your availability
Travel:
Benefits and Perks:
Great earning potential - six figures plus, as we are Inc Top 200 fastest growing companies in America!
Paid weekly
Team-first environment
State-of-the-art, technology-based tool for inspections
Strong support team for our 1099 independent contractor field inspectors
Hotel fees paid/reimbursed on CAT jobs
Other Duties Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Activities, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.
