Within Technology Risk & Compliance (TRC), we are committed to building a better and more confident Enterprise IT organization by enabling stakeholders to take and benefit from risks, sustain growth/performance, and obtain greater access to risk insights and performance metrics.
We transform controls to standardize and simplify frameworks across the organization.
We define processes and procedures to enable SOX and regulatory compliance.
We assess, define and align application security to the risk and controls framework.
We enable GRC technologies to effectively execute and sustain solutions.
Sr Product Manager, GRC is a visionary, strategist, analyst, customer evangelist, respected leader of business and technology execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Sr Product Manager, GRC is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results, specifically through the GRC platform (e.g., RSA Archer, ServiceNow). At a high level, this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding or resources, and leading a cross-functional business and technical team, as well as key stakeholders to deliver against the opportunity.
What you'll do in your role.
Sr Product Manager, GRC is the ultimate -jack-of-all-trades- leveraging deep customer empathy, strategic thinking, commercial, analytical, technical capability and knowledge, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. No day is the same for the Sr Product Manager, GRC.
Vision, Strategy, and Analysis
Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products. This includes creating, managing, maintaining and communicating product vision and roadmap including technical vision and capabilities
Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues and assess opportunity size and impact.
Conducts cost-benefit / ROI / NPV analysis, to support decision making.
Works with stakeholders and follows enterprise process to secure and maintain product funding.
Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process.
Communicates, influences, and sells ideas at VP level and below. This includes regularly delivering product presentations.
Drives specific ad hoc analysis and presents information to executive level management on request.
Works with external third parties to assess partnerships and licensing opportunities.
Maintains current understanding of tech trends. Assesses how trends impact the roadmap or create opportunity for innovation of the product.
Product Execution & Technical Delivery
Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for highly complex products with multiple transactions and touchpoints. This work may include creation of prototypes.
Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams.
Support and enable core agile practices and tenants: efficient in DevOps CICD and SAFe
Runs or contributes significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room Planning; System Demo; Inspect and Adapt (I&A), etc.
Owns and manages product backlog and priorities with our business and technology partners.
Collaborates with Architecture and Dev teams to ensure technical debt and long-term technical investment is factored into roadmap.
Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.
Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule.
In scaled teams, holds regular meetings and coordination activities with other PM's and Product Owners (if applicable), Change Approval Boards (CAB) to ensure parallel work is in sync and dependencies are known.
Generates and maintains dashboards and reports that track product health and success metrics, technical KPI's.
Conduct Product Quarterly Business Reviews (QBR's) and Steering meetings.
Runs beta and pilot programs with early-stage products and samples.
Assists with the overall execution relating to all aspects of the software development process, from defining the strategy and architecture through deployment and support.
Recognizes and communicates technical challenges to stakeholders and makes educated trade-off decisions with the team.
Manages development of adoption tools and training materials.
Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).
The experience you'll bring.
4+ years' experience in hands on GRC platform configuration for Risk and Compliance solutions, including architecture of related applications in large scale company / application / product environment.
7+ years of relevant Product Management experience in an agile software product development environment.
Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.
Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.
Experience with Agile backlog/project management tools.
Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest.
Proven ability to communicate with Leadership effectively and efficiently, while employing a high degree of collaboration and influence
Deep understanding of platform technologies and components such as security, performance, optimization, API integration.
Deep understanding of Automation, GRC, RPA, AI and other analytic tools.
Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders.
Education
Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience
Scrum Product Owner Certification (CSPO) or Agile Certified Practitioner (PMI-ACP)
RSA Archer or ServiceNow Certification preferred
Position details
Req ID: 193698BR
Department: Information Technology
Travel Required: No
