Job Summary:
Job Summary:
Greet all guests at table
Respond to guest inquiries regarding menu, wine list, Music Hall
Inform guests of daily specials and make recommendations
Suggestively sell menu items, beverages, desserts, etc.
Anticipate and respond to guest needs
Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
Organize and prioritize service per appropriate service sequence
Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
Deliver food and beverages to table
Perform opening/running/closing duties according to HOB policy
Maintain line of sight/atmosphere control by circulating through work area throughout shift
Have the ability to memorize menus and daily specials
Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
Clean spills on tables or around work area
Maintain HOB safety and sanitation standards
Prepare guest checks (on micros terminal) and check for accuracy
Receive payment and process cash, credit card or traveler's check transactions
Have knowledge of all music, promotional or special events in the house
Assist other servers or other employees as needed
Required to occasionally work Special Events that are scheduled throughout the venue
Job Requirements
Qualifications:
Required:
2-5 years high volume experience in restaurant operations
Working knowledge of high volume restaurant operations and safe, responsible alcohol service
Standard food preparation/presentation
Skill in guest relations
Wine & Liquor knowledge
Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
High School Diploma
Preferred:
Point of Sales knowledge, preferably MICROS
About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
