Overview Who we are Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world. As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as SlurpeeR and Big BiteR. -Brain Freeze- is a 7-Eleven registered trademark for our 53-year old SlurpeeR and with over 71,100 stores globally (more than any other retailer or food service provider), we sell over 14 million a month. But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we lead At 7-Eleven we are guided by our Leadership Principles. Be Customer Obsessed Be Courageous with Your Point of View Challenge the Status Quo Act Like an Entrepreneur Have an -It Can Be Done- Attitude Do the Right Thing Be Accountable Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. About This Opportunity Responsibilities Operations Readiness Manager Join a high functioning team that is committed to deliver: Simplifying Operations' functions / tools to serve stores Proactive, accurate Operations calendar of events Ongoing training and talent development for our Operations Team Field Operations Leadership support Position / Role Description: Maintenance of the Operations Planning Calendar Provided to support executive and senior leadership Communication cadence created with other OPS teams and Field Sales Support (FSS) team for Calendar alignment Compass Monthly Calendar Owner: Operations Scorecard Partnership w/ Ops Scorecard owner, Learning & Development Liaison & Operations Communications team Operations Planning & Alignment (OPA) Meeting design Support additional ongoing meeting design Meeting vision & creation Meeting build-out and development Create Sales Plan Verification surveys for Field Operations preparation and other preparation tools Support Operations with the Quality Visit structure and cadence Qualifications Qualifications / Experience Needed: Operations Experience (experience can be a combination of internal or external) Strong knowledge of Store Operations and experienced in Franchisee relations Experience within Retail Operations and understands proactive Operations planning for multiple zone and unit success Actively understand both the Corporate and Franchise Operations operating businesses Possess the desire to support both Corporate and Franchise Operations operating businesses and leadership teams Possess the desire to simplify processes and build ongoing leadership training for Operations and Stores Must demonstrate strong work ethics along with exceptional leadership amongst peers, communication, influencing, public speaking and analytical skills Ability to self-start and self-manage project initiation and project management with multiple stakeholders and often Senior Leadership Must demonstrate strong ability to coach and train Able to work independently with minimal supervision and ability to multi-task while meeting deadlines and competing objectives Desire to learn and grow Effective communicator among Stores, Field Operations, peers, and Senior Leaders Motivated by a fast paced, highly competitive environment with tight timelines to produce products Accelerated Microsoft PowerPoint and Excel skills
