Requisition ID: 761405
Position: Full-Time
Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)
There's more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth! Through our commitment to innovation, we're reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what's best, not more of the same. And if what's best hasn't been done yet, it's our exceptional and passionate employees driving this change. But, our passion for vision isn't just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world's vision crisis.
Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear. In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands. Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical.
If you're passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America's fastest growing vision benefits company.
GENERAL FUNCTION
The Operations Analyst is part of the team representing EyeMed on Policies and Procedures, Business Continuity, and Vendor Management. The analyst is responsible for supporting the process to advance each team's objectives. Assignments include but are not limited to leading the template transition and the annual review cycle with cross-functional team members of the Policy Program. Support the analysis and documentation of business processes to determine how EyeMed can continue operating during a business disruption. On the Vendor Management team, the analyst will support the compilation of Vendor contracts and assist in the annual assessment cycle. Will represent all teams in responding to audits, requests for proposals, and client implementations.
MAJOR DUTIES AND RESPONSIBILITIES
Maintain and support the functions/repositories for Policy and Procedure, Vendor Management, and Business Continuity, including but not limited to: Client Notification Repository, Vendor Contract Repository, Frequently Asked Questions Database, Document Control Lists, Archived Repository, Citation Database, Acronym List, Definition List
Compile program metrics for Policy and Procedure, Vendor Management, and Business Continuity.
Respond to Audits, RFPs, and Client Implementations regarding Policy and Procedure, Vendor Management, and Business Continuity.
Support training and awareness programs for Policy and Procedure, Vendor Management, and Business Continuity.
Identify and implement continuous improvement opportunities associated with Policy and Procedure, Vendor Management, and Business Continuity.
Assist in preparing presentations, reports, and materials for communication with Committees and Leadership.
Assist in the Policy and Procedure template transition.
Partner with cross-functional teams to support the Policy and Procedure document management process (e.g., redline requests, periodic reviews, approval process).
Assist in coordinating the annual Vendor Risk Assessments, including but not limited to compiling questions, loading questions to software, and coordinating status with Vendors.
Assists with the development, maintenance, and testing of Business Continuity plans.
Document business processes to support Business Continuity planning.
BASIC QUALIFICATIONS
Bachelor's Degree or equivalent work experience.
3+ years of experience in an analyst or administrative role
Ability to work both independently and as part of a team with minimal supervision.
Able to organize and prioritize workload to meet deadlines; demonstrates high attention to detail, logical analysis, and problem-solving skills.
Proficient in Microsoft (Word, Excel, PowerPoint).
Strong written and verbal communication skills.
Strong interpersonal skills.
PREFERRED QUALIFICATIONS
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.
