Job Summary:
THE TEAM
The Marketplace Strategy & Operations team (also referred to as Category Management) owns and drives the revenue and profit performance across professional and college sports, arts/theatre, and concerts. The team is responsible for developing and executing commercial strategies and optimizing critical business levers for specific categories or key marketplace initiatives, with an emphasis on driving ticket supply and sell through to drive hundreds of millions of dollars of incremental ticket sales.
THE JOB
The Sr Manager will be responsible for end-to-end commercial performance for marketplace categories such as NFL, NBA, NHL, Arts, Concerts, etc. or driving key Marketplace (B2C) initiatives that cut across categories. As a business owner, the Sr Manager will be responsible for driving revenue and profit goals by leading the development and execution of long- and short-term strategies and by working across all functions of the business including product, marketing, pricing, supply, distribution, operations, business development, and finance. This individual will also lead a small team responsible for conducting rigorous, fact-based analysis that result in creating and driving actionable recommendations to execution and demonstrating impactful results. The ideal candidate will be analytically driven with strong problem-solving skills, a high degree of business acumen, and the ability to work with and influence a variety of individuals, both internally and externally, at all levels.
WHAT YOU WILL BE DOING
Grow the business :
Be the subject matter expert for your respective categories, which includes understanding the fan, key moments of demand, and category nuances or organizational processes that bring richness and impact to plans
Identify actionable, fan-centric initiatives that offer financial value, competitive advantage, or improve scalability and drive alignment with senior leadership
Lead the development and execution of data-driven growth plans for your categories or marketplace initiatives to achieve/surpass revenue and profit targets
Oversee development and structuring of various business opportunities with varying levels of complexity. Drive insights and clear next steps from output.
Craft appropriate stories to influence cross-functional stakeholders to take action against insights developed
Keep a pulse on the business by monitoring the performance of sales and KPIs; work though others to detect and immediately rectify performance issues; identify and exploit opportunities
Lead a team :
Build enthusiasm and inspire others cross-functionally to buy-into your vision and help execute strategies
Manage a small team of direct reports; provide guidance/prioritization on work deliverables, facilitate ongoing conversations about career development, and foster a collaborative, transparent team culture
WHAT YOU NEED TO KNOW
Minimum of 5 years of experience in a consulting, strategy, or comparable analytics-heavy environment. Experience in e-commerce, technology, or entertainment/media is a plus.
Minimum of 2 years leading teams directly or cross-functionally in a highly matrixed organization, influencing senior leadership, and managing multiple projects with demanding deadlines, changing requirements, and limited resource
Bachelor's Degree in economics, finance, business, mathematics, or engineering
A decisive project leader, with the ability to push a project forward, draw key insights from analysis, and determine recommendations and next steps
Strong business and financial acumen. Ability to understand the economic drivers behind a variety of business models and to synthesize complex datasets into actionable insights.
Demonstrated success in verbal and written communication with senior leadership to influence impactful change in the organization
Highly proficient in Excel and data analysis. Experience with business intelligence and/or data visualization software (Tableau, Domo, Lookr, Qlik etc.) is preferred.
Desire to help create a fun, productive, and inclusive culture
YOU (BEHAVIORAL SKILLS)
Business Driver: Identify problems, develop meaningful solutions, and independently drive work forward with the support of related business functions
Analytical Prowess: Get excited working with large data sets and be able to deftly structure analytic approaches to problem solving.
Creative Thinker: Think outside of the box, introduce novel solutions, think about -what's next-, and challenge the status quo
Persuasive Storyteller: Share plans and insights effectively to drive business strategy and change behavior
Influencer: Work within a matrixed system and understand what makes others tick to get buy-in on opportunities you identify
Cross-functional team player:Communicate and collaborate across the entire team to help deliver key category initiatives
NOTE: COVID-19 vaccination will be required for this position subject to legally valid exemptions.
About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
