Title: (NEX NORFOLK CENTRAL VENDING) Vending Operations Clerk Location: United States-Virginia-Virginia Beach Job Number: 220001NJ Job Summary: Performs a variety of clerical and administrative duties which involve preparing statistical and financial data, maintaining reports and managing data entry for Vending and Micro Markets. Duties and Responsibilities: Receives various cash reports from Vending Operations Workers. Reconciles cash reporting form with cash office reports. Reviews to ensure credit card sales have uploaded and manually inputs to correct errors. Ensures contracted vendors submit reconciliation forms monthly and inputs data into VMS system. Runs reports to ensure the contractor information is balanced. Review vendor invoices to ensure that product cost match product cost in VMS system. Prepares Monthly Vending Machine/Micro Market Reports to include gross profit, report month end inventory and Journal Entries etc. Processes Lawson requisitions and is the Purchase card holders. Receives equipment purchases in Lawson and is responsible for updating the VMS system with the fixed asset number. Enters in information into the VMS system to include Micro Market Contracted vendors and vending data. Manages customer service calls, emails dealing with broken machines. Determines the identity of the caller and records pertinent information that is inputted into the VMS system and relayed to the appropriate associates. For contractor owned machines, notifies contractors of problems, logs the trouble call in the VMS system and follows up with the contractor that is has been resolved. Provides information in response to operation inquiries to appropriate officials and solves minor problems. Prepares documentation for commission reports to ensure payments to commands based on MOA perimeters. Maintains refund claims for contracted and NEX owned machines to ensure they are properly logged in the VMS system and reimbursements are received from contracted vendors. May be required to assist in the warehouse and with receiving functions should the business need arise. Order office supplies for vending associates within the vending department. Maintains payroll and time cards for associates. Maintains Sub-Custody Change Fund documents from Cash Office. Maintains records of all NEXCOM Notices, Instructions, SOPs etc. Works under the general supervision of a designated supervisor. Work is performed independently and within the framework of established policies, procedures and guides and is reviewed for accuracy, neatness, and adequacy. Refers unusual problems to supervisor for resolution. Is required to maintain a level of confidentiality. Performs other related duties as assigned Qualifications: GENERAL EXPERIENCE 1 year progressively responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. AND SPECIALIZED EXPERIENCE 1 year progressively responsible experience performing clerical or administrative support duties or experience in a related area which demonstrates the ability to perform the work of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE 12 year academic study above the high school level may be substituted for each 6 months of 1 year of general and 1 year specialized. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043. Those not fully vaccinated as defined by the CDC as two weeks after a person have received the requisite number of doses of the COVID-19 vaccine approved or authorized for emergency use by the FDA, may be required to adhere to COVID-19 testing protocols
