Sr Product Owner (PO) will help lead our transition from Kronos WFC to Kronos Dimensions and then will continue to help lead incremental improvements within our Workforce Management products by utilizing continuous delivery best practices. This individual will be a member of the extended Product Management team and crucial member of the Agile Team. PO owns the Team / Sprint backlog representing the single source of truth and is the single point of contact to the Dev team and Customer team for user story details for the Payroll workstream. PO is responsible for defining and refining user stories and prioritizing the Agile Team backlog to streamline execution of product (program) priorities while maintaining conceptual and technical integrity of features for the team.
What you'll do in your role.
The PO has a significant role in quality control and is the only team member empowered to accept stories as done, ensuring the acceptance criteria has been met. This role has significant relationships and responsibilities outside their specific Agile team, including working with Product Management, who is responsible for the Product (Program) Backlog, to prepare for the Program Increment (PI) Planning meeting (Big Room Planning).
Builds and maintains Agile (Scrum / Sprint) team backlog, with input from customer, Product Manager, System Architect/Engineering and other stakeholders (team backlog consists mostly of user stories, it also includes defects and enablers.)
Collaborates with Agile team and stakeholders to writes user stories and requirements that include acceptance criteria and acceptance tests, typically for 1 or 2 (max) Agile / Scrum teams.
Reviews and prioritizes Agile Team backlog for Iteration (Sprint) Planning, including coordination of dependencies with other Product Owners.
Reviews and assesses enabler work, understand the scope of the upcoming enabler work and collaborate with System and Solution Architect/Engineering to assist with decision-making and sequencing of the technical infrastructures that will host the new business functionality.
Reviews and accepts completed user stories for each iteration (sprint)
Primary resource (and source of truth / single point of contact) to Technical (Dev) team and Customer team for user story details. Highly available to technical team during iteration (sprint) in order to answer real time questions and provide clarity to user stories.
Manages and maintains efficient flow of just-in-time story elaboration activities (user story refinement) throughout team execution, typically maintaining 2 iterations (sprints) worth user stories available and ready in team backlog.
Participates in team demo with primary responsibility of reviewing and accepting completed stories (PO is the only team member who can accept as done). This includes validation that the story meets acceptance criteria and has the appropriate, persistent acceptance tests, and that it otherwise complies with the team's Definition of Done (DoD).
Participates in Iteration Retrospective, where the teams gather to improve their processes and are active in the Agile Release Train's (ART's) Inspect and Adapt (I&A) workshop.
Coordinates user story, functional, and technical dependencies with other Product Owners throughout each iteration and Program Increment. This is often done in weekly PO sync meetings.
The PI system demo is part of the I&A workshop. The PO has an instrumental role in producing the PI system demo for program stakeholders.
Participates in prep for PI system demo to ensure that team is enabled to show the most critical aspects of the solution to the stakeholders.
The PO also has an instrumental role in producing the System Demo for program and Value Stream stakeholders.
Accountable and responsible for user story quality and performance in production environment.
Runs PO sync meeting with other PO's on larger / scaled ART.
Supports and helps Product Manager create and manage product vision and technical roadmap, primarily related to working scope.
Develops positive working relationships with Customer groups or Customer Representatives.
Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go to-market, and finance. Works with outside partners and other third parties.
Develops PO / Agile related methodology and adoption tools and training material.
Trains customer / customer representatives in Agile methodology, specifically user story development and refining processes.
Mentors, coaches and guides other Product Owners. Helps lead Product Owner Community of Practice (COP)
The experience you'll bring.
Bachelor's Degree or equivalent experience
Scrum Product Owner certification (CSPO) preferred
7+ years of relevant experience in a Sr level role related to Workforce Management Solutions roles that would include Product Management, Product Owner, Business Analyst, and System Analyst or Architecture/Software Engineer.
4+ years working on Workforce Management solutions for companies in the retail industry.
7+ years of experience in a Sr level role utilizing strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences and that can ultimately be translated into technical design.
Experience working in telecommunications industry
Advanced level understanding of customer experience.
Brings forward best practices for timekeeping and HR policy compliance.
Deep understanding of processes and integrating payroll systems with timekeeping systems.
Subject Matter Expert with all modules in Kronos retail packages including extensive expertise and experience with Advance Scheduler and Forecaster modules; preferably in Kronos Dimensions or at least Kronos WFC version 8
Develops deep understanding of customer experience, especially at a tactical and transaction level.
Experience in creating and continuously improving design and coding standards and then demonstrated ability to hold their workstream accountable to those standards.
Expert experience with Kronos development tools including Workforce Interface Designer, Workforce Process Designer, Setup Data Manager, SQL Management Studio, Visual Studio, API.
Experience with Agile backlog/project management tools.
Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest.
Proven ability to effectively and efficiently communicate with Leadership, technical and non-technical audiences while employing a high degree of collaboration and influence.
May require up to 10% of domestic overnight travel within the region, and occasional trips to the Bellevue and Overland Park Headquarters.
Position details
Req ID: 192476BR
Department: Information Technology
Travel Required: No
