Title: SALES ASSOCIATE - PART-TIME (20 - 34.5 HOURS) - SAN DIEGO FLEET STORE Location: United States-California-San Diego Job Number: 220000M1 Come work for us and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families. Job Summary: As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: CUSTOMER SERVICE: Proactively engage and make connections with customers. Ask questions and listen to customer needs. Direct customers to merchandise and inform them about upcoming events, promotions, mobile offers, and STAR card. Provide premier customer service. Cooperate and build positive inclusive and respectful relationships. Take accountability for your own actions and outcomes. ORGANIZATION: Maintain store appearance. SALES: Cross-sell products and know layout of the store. Make suggestions to customer on latest trends and current promotions based on customer's individual needs. Upsell products. Learn product features keeping up with the latest trends. Leverage company tools and technology to confidently provide the customer with product knowledge specs. Use a Point-of-Sales system to process cash, exchanges, discounts, gift cards, credit cards, and debit cards. Cash handling including counting money and returning accurate amounts to customer. Complete various forms of paperwork, reports, and reconciliation. INVENTORY: Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. DEPENDABILITY: Adherence to assigned work schedule. Accurate and complete follow through on work assignments. OTHER DUTIES: As assigned Qualifications: PRODUCT KNOWLEDGE: Basic knowledge of products merchandise. EXPERIENCE: Retail experience preferred but not required. COMMUNICATION SKILLS: Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. MATHEMATICAL SKILLS: Basic math functions such as addition subtraction multiplication and division. REASONING ABILITY: Ability to multitask while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. Physical Demands: WORK ENVIRONMENT: This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS: Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS: Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays. By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere: PAID ANNUAL AND SICK LEAVE MEDICAL/DENTAL INSURANCE FLEXIBLE SPENDING ACCOUNT PENSION PLAN 401k SAVINGS PLAN LIFE INSURANCE TAX FREE SHOPPING PRIVILEGES Qualifications: No experience required. High school graduate or equivalent preferred.
