Title: SUPPLY/LINEN TECHNICIAN (FLEX) Location: United States-Florida-Pensacola Job Number: 220004KP Job Description The purpose of this position is to provide supply and linen inventory management support to the lodging program. Duties and Responsibilities - Ensures security of all guests is maintained at all times Ensures guest privacy is maintained at all times. - Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. - Provide assistance in handling customer complaints, involving management as necessary. The incumbent is responsible for the inventory of supplies and linen used in support of the operation. - Prepare purchase request forms/documents for approval and places orders for APF/NAF purchases, where appropriate. - Maintains assigned store room s and linen storage spaces and is required to maintain a minimum of 90% inventory accuracy. - Receives and counts linen received from the commercial laundry service or onsite laundry operation. Issues linen as requested by the housekeeping department. - Receives, counts, places in inventory and prepares goods receipts for all supplies as appropriate. Maintains stock records and conducts monthly inventories as appropriate. - The Housekeeping Manager or Supervisor provides continuing or individual assignments by indicating generally what is to be done, the limitation, quantity, and the priority or deadline of assigned work tasks. - Recurring assignments are carried out independently without specific instructions. Situations involving unfamiliar problems not covered by instructions are referred to the supervisor for resolution. - Completed assignments are reviewed to assure that work practices, techniques, records, and other functions are technically accurate and in compliance with instructions. Performs other related duties as assigned. Qualifications: GENERAL EXPERIENCE Six months of experience performing clerical or general office work that demonstrated the ability to perform the work of the position. AND SPECIALIZED EXPERIENCE Six months of experience performing clerical or administrative support duties or similar work that demonstrated the ability to perform the work of the position. OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE One half year of academic study above the high school level may be substituted for each 6 months of general and 6 months of specialized experience.
