Delivery Lead
Charlotte, North Carolina
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Responsible for providing leadership, technical direction, and oversight to a team as they deliver technology solutions. Develops solutions and processes for delivering features based on their knowledge of design/architectural patterns and Agile/DevOps practices. Ensures the systems design and requirements are aligned to achieve the desired business outcomes, and that team practices and coding/quality principles are aligned to achieve the desired technology outcomes. They have built significant experience through multiple software implementations and has developed both depth and breadth in several technical competencies.
Designs and develops and is accountable for feature delivery. Applies enterprise standards for solution design, coding and quality. Ensures solution meets product acceptance criteria with minimal technical debt. Responsible for compliance and security items and audit support at the team level. Acts as a liaison for production activities/issues. Works with Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria. Guides the team on work breakdown and execution.
Plays a team lead role (as an individual contributor) and mentors the team. Guides team members with skills and practices (planning & estimation, peer reviews and other engineering practices). Identifies skill and role gaps, and works with Technology Manager to address them. Works with Technology Manager in creating resource contingency plans where required. Individual contributor.
Responsibilities:
Maintain data about the application in AppHQ and other systems of record
Complete administrative and non-technical tasks related to compliance deliverables (access reviews, assessments, questionnaires, procedural requirements) and infrastructure requests for the applications they support
Support vendors, development teams and technology managers to ensure technical security, risk, and other compliance activities are completed on-time and per requirements
Partner closely with control functions, risk management and Global Information Security (GIS) to ensure risk, security, and other compliance deliverables are completed on time and per requirements
Be familiar with the applicable policies, standards, LRRs, contacts and procedures so that the compliance deliverables are completed effectively and efficiently
Track and support the remediation of non-permitted technology and security vulnerabilities
Track and support technical recovery planning
Complete and track Identity Access Management (IAM) deliverables
Assist with ad-hoc inquiries, questions and support for the application
Required Qualifications:
5+ years of experience within the financial service or regulatory industries
Comfortable operating in a technology driven and spoken environment
Comfortable working in a dynamic, fast paced environment managing shifting priorities
Strong verbal and written communications
Desired Qualifications:
Experience with JIRA Issue & Project Tracking Software
Understands stakeholder expectations and creates regular updates to keep stakeholders informed
Possesses knowledge of prior solutions to existing problems and applies them to solve similar problems
Has knowledge of software development but has not necessarily been involved in hands-on application development/coding
Ability to facilitate team planning ceremonies against backlog/prioritized work
Manages risk/dependencies/impediments for one team
Familiarity with WorkFusion technology leveraging Advanced Machine Learning and NLP (Natural Language Processing) capabilities to facilitate Smart Process Automation of business processes
Skills:
Collaboration
Project Management
Analytical Thinking
Business Acumen
Influence
Risk Management
Agile Practices
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (-Policy-) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
