Job Description
Job Description:
Provides a variety of services and high level support for the analysis of low to mid complexity projects along with the support and maintenance of EHR applications that are affected. Responsibilities include meeting with clinical end users to gather workflow requirements; analyzing, designing, configuring, educating, and supporting the implementation of those requirements; managing low to mid level projects for the implementation of new functionality and system updates; ensures application updates follow best practices and change control protocols; issues resolution and communication back to clinical end users. This position must be highly responsive to customers and show an aptitude for the translation of customer requirements into feasible options within the application. Duties also include successful development, implementation, and presentation of educational programs to end users using various educational techniques to ensure user competency. Previous experience with Epic Resolute, preferably in a training, support, or implementation capacity, would be highly beneficial. Works under general supervision.
Education Qualifications:
Bachelor's degree in Information Services, Business, Healthcare or related field of study.
OR
Associates degree and 2 years of experience in Information Services, Business Services or Healthcare.
OR
4 years of experience in Information Services, Business Services or Healthcare.
Licensure/Certification Qualifications:
No certification/licensure required.
Job Location: 516 Building - Duluth
Shift Rotation: Day Rotation (United States of America)
Shift Start/End: 8:00 A/4:30 P
Hours Per Pay Period: 80
Compensation Range: $57262 - $85883 / year
Union:
FTE: 1
Weekends:
Call Obligations: 1
Sign On Bonus:
Equal Employment Opportunity (EEO) at Essentia
It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.
