Compliance and Operational Risk Manager- Data Analytics
Charlotte, North Carolina;Pennington, New Jersey; Atlanta, Georgia; Chicago, Illinois; Chandler, Arizona
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for executing second line of defense compliance and operational risk oversight for a Front Line Unit, Control Function, and/or Third Parties. Key responsibilities include ensuring requirements of the Global Compliance Enterprise Policy, the Operational Risk Management Enterprise Policy (collectively -the Policies-), the Compliance and Operational Risk Management Program and Standard Operating Procedures are implemented and identifying, challenging, escalating, and mitigating risks in a timely manner.
Responsibilities:
Assesses risks and effectiveness of Front Line Unit (FLU) processes and controls to ensure compliance with applicable laws, rules, and regulations, while responding to regulatory inquiries, other audits, and examinations
Engages in activities to provide independent compliance and operational risk oversight of FLU or Control Function (CF) performance and any related third party/vendor relationships in alignment with the Global Compliance - Enterprise Policy, the Operational Risk Management - Enterprise Policy (collectively the Policies) and the Compliance and Operational Risk Management Program and Standard Operating Procedures
Identifies and escalates problems or issues that arise and drives actions to address the root causes that lead to compliance risk issues and/or operational risk losses
Manages inventory of processes, risks, controls, and associated metrics for risk appetite and limits, reporting violations of compliance or regulatory activities
Assists in the development of independent risk management reporting for respective area(s) of coverage as input into country/regional governance and management routines
Analyzes and interprets applicable laws, rules, and regulations to provide clear and practical advice to stakeholders, and identify and manage risks
Reviews and challenges FLU/CF process, risk, Single Process Inventory, and FLU/CF Risk and Control Self-Assessment related to themes or trends, while monitoring the regulatory environment to identify regulatory changes applicable to area(s) of coverage
Skills:
Advisory
Monitoring, Surveillance, and Testing
Regulatory Compliance
Reporting
Risk Management
Critical Thinking
Influence
Interpret Relevant Laws, Rules, and Regulations
Issue Management
Policies, Procedures, and Guidelines Management
Business Process Analysis
Decision Making
Negotiation
Process Management
Written Communications
Job Description and Role Responsibilities
Global, Compliance and Operational Risk (GCOR) Cybersecurity Risk Governance seeks to deliver effective independent risk management of Global Information Security processes and controls. The team provides Second Line oversight of the Global Information Security program. Key goals of the team are 1) promote a strong risk culture, 2) understand the enterprise risk profile and risk appetite, 3) establish sound risk management processes to effectively identify, measure, and monitor risk, and 4) create operational efficiencies when leveraging data to support risk-based identification, management, and overall Second Line oversight. This role will be a leader reporting to the Cybersecurity GCOR Executive responsible for managing diverse administrative functions for a large, complex department. The individual must retain horizontal view across the team and throughout the organization where applicable. Executive presence required, as the individual will interact with senior leaders across the Enterprise. Functions managed may include: Personnel processes, audit/compliance, premises, coordination of certain projects, associate training, service quality, process improvement, communication, Risk Forums, and document retention process. May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures.
Role Responsibilities to include, but not limited to:
Ability to understand data architectures, identify mechanisms to streamline data ingestion from the various systems/technologies, and the capability to contextualize that data for various needs
Ability to understand data in terms of cyber risk concentration and thematic analysis
Advanced Project Management and Reporting Experience
Advanced soft Skills and ability to work horizontally
Foundational (high level) cyber knowledge
Demonstrated ability to communicate hard problems in digestible ways based on audience
Diverse PM/Risk Management Experience across public and private sector or various industries
Proficiency in Data Analytics, Risk dashboards, and Visualizations
Ability to Lead business management function including management routines, event management, employee engagement, workforce planning and monitoring of organizational health
Act as a trusted advisor to the Executive and Leadership team
Facilitate communication routines with key stakeholders - FLUs, GCOR partners, GIS including maintenance of Stakeholder Matrix, material creation and approval
Resource staffing processes including open role reporting/tracking and onboarding
Become an expert of team systems of records to effectively integrate key data elements
Ability to pull 2nd line Cyber Coverage activities for various audiences including Audit and Regulators
Required Qualifications
- 7+ years of project/program management, operations management or business support experience with strong leadership presence.
- Must be a proactive, self-starter with a strong attention to detail and accuracy
- Self-motivation, self-direction, organizational skills and the ability to manage priorities without sacrificing quality or timelines is critical
- Ability to manage in a fast-paced, matrixed environment
- Ability to influence, negotiate, and drive to results
- Excellent verbal and written communication skills with ability to communicate effectively both vertically and horizontally to obtain agreement between partners.
- A creative, strategic thinker with a very strong practical viewpoint - must be willing to roll up sleeves and operate in a lean team environment
- Adapts to changing circumstances
- Ability to think strategically and execute tactically
- Independent thinker who is proactive and takes initiative to solve problems
- Proven relationship management skills to influence decisions and resolve conflicts across teams
Risk Mindset- Strong risk awareness and mindset
Desired Qualifications
- Vision- Takes a long-term view and builds a shared vision with others; acts as a catalyst for organization change. Influences others to translate vision into action
- Communication- Can articulately paint credible pictures & visions of possibilities and likelihoods
- Resilience- Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. On occasion required to take an unpopular stand
- Collaboration- Develops networks and builds alliances; collaborates across boundaries to build relationships and achieve common goals.
- Interpersonal Skills- Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations
- Leveraging Diversity- Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization. Exposure and involvement with Employee Engagement initiatives including supporting Diversity & Inclusion efforts
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
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