Manager, IT Windows Systems at SpaceX
Hawthorne, CA, United States
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
MANAGER, IT WINDOWS SYSTEMS
This person will manage a world-class team of IT engineers focused on the design, implementation and support of repeatable, reliable, and scalable Windows infrastructure to support all SpaceX personnel, including the engineering, production, launch, and mission teams. The ideal candidate will be flexible and flourish in a fast-paced and challenging environment. He or she should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position. This is a "hands on" technical management position; the ideal candidate will be able to coach, motivate and lead the team, while being capable of contributing technically and challenging decisions.
RESPONSIBILITIES:
Design, implement, and maintain all aspects of Windows-based server solutions, including Authentication services (Active Directory, LDAP, Active Directory Web Services, Active Directory Certificate Services, Active Directory Federation Services, etc), Network services (DHCP, DNS, RADIUS, etc), and core infrastructure services (Azure, Microsoft Exchange, Skype for Business, SharePoint Server, IIS, MS-SQL, etc) for the SpaceX enterprise, providing simple but effective scalability, performance, and reliability.
Design, implement and maintain all aspects of Windows-based client software, including configuration management and provisioning/automation tools, software catalogs (managing the portfolio of packaged software, keeping systems up-to-date with software versions), patch management, maintaining inventory, managing licenses, and maintaining backups.
Drive consistent standardized solutions across SpaceX for all software, configurations, and processes.
Implement tools and processes for efficient and effective operational management of the environment -- change management, monitoring, alerting, incident handling, customer request handling, etc.
Define, manage, and execute on a roadmap of projects that continues to raise the bar through implementing innovative technology, tools, automation, and processes.
Interact with internal customers to provide solutions and resolve problems in a timely and proactive manner. Serve as a primary liaison from IT to internal customers.
BASIC QUALIFICATIONS:
Bachelor's degree in computer science, engineering, IT, information systems, or other STEM discipline; or 5+ years of hands-on IT experience without a degree.
6+ experience with Windows systems in physical and virtual environments with an emphasis on automation and scripting.
Professional experience managing a team of systems engineers/administrators.
PREFERRED SKILLS AND EXPERIENCE:
Strong Windows scripting skills (PowerShell).
Experience managing O365 and Azure environments.
Detailed experience in environments that make use of Microsoft applications in mixed-use compute architectures, with a specific emphasis on making these services (i.e. Active Directory, Exchange) available across a variety of client and server platforms.
Experience with both client and server hardware/software, management tools, storage technologies, enterprise networking, virtualization, and security technologies.
Experience with configuration management, provisioning, infrastructure as code, and other DevOps concepts and tools.
A strong desire to automate everything.
Ability to clearly communicate and convey highly technical ideas in terms non-geeks can understand.
A motivated self-starting personality, able to work independently while maintaining patience with constant interruptions and multiple requests.
Comfortable working with mission critical and sensitive systems, with a sense of urgency appropriate to the responsibilities.
ITAR REQUIREMENTS:
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here (https://www.pmddtc.state.gov/?id=ddtc_kb_article_page&sys_id=24d528fddbfc930044f9ff621f961987) .
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.
