Overview
This position can be a Remote position for the right candidate
Transform your Career at ECPI University
Since 1966, ECPI University's dedicated employees have worked tirelessly to help students achieve their goals via hands-on training and career-focused education. Our employees are dynamic, caring professionals ready to make a difference in people's lives.
With your hard work, ECPI University will provide full-time employees with great benefits including:
Competitive compensation & benefits plans including 401(k) participation with potential annual employer contributions.
Our Tuition Scholarship program is eligible to employees and their immediate family members after 90 days of employment.
Additionally, you will work alongside talented professionals to help our students change their lives through education.
If you are seeking a stable work environment, comprehensive training, personal and professional growth opportunities, and job satisfaction knowing your work makes a positive difference in people's lives, we would love to hear from you and discuss the opportunity.
We are currently seeking a Re-Entry Advisor with excellent customer service skills who thrives in a fast paced, challenging work environment. This position is responsible for outreach, re-enrolling and advising students who have previously dropped from the University. The Re-Entry Advisor will work closely with the Financial Aid department and Academic department to identify obstacles that are hindering the student from re-enrolling; following the standardized university guidelines and procedures for re-entry.
Qualifications
MINIMUM REQUIREMENTS:
Qualifications:
Ability to multitask in a fast-paced work environment
Ability to create and maintain relationships and trust
Excellent customer service skills
Desire to help others achieve their goals
Excellent oral, written and telephone communication skills
Ability to quickly master computer applications
Detail oriented
Motivated, self-starter
Ability to meet & exceed goals
Ability to work effectively as part of a team
Experience:
Knowledge of online distance education model and success strategies
Knowledge of customer service strategies and conflict resolution
Experience in post-secondary education preferred
Prior post-secondary admissions or re-entry advisor experience preferred
Education: Bachelor's degree or equivalent combination of education and experience.
ECPI University is proud to be an Equal Opportunity Employer.
Join our Talent Community!
Requisition ID 2022-8390
Employment Status Full Time
Posted Date 5 days ago (9/8/2022 9:46 AM)
Job Family Academic Administrators
Company ECPI University
StatePennsylvania
CityPittsburgh
CountryUnited States
