Job Summary:
JOB DESCRIPTION - Security Manager
Location: Remote
Division: Ticketmaster
Line Manager: Vice President, TM Security
Contract Terms: 40 Hours
THE TEAM
The TM Security team partners with various parts of the business to secure system and network resources and protect the confidentiality of regulated data. To support this mission, the TM Security team develops processes, procedures, and policies required for the protection of regulated data. TM Security identifies risks to the security of information and systems. Mitigate these risks to levels acceptable to the organization. Defining security requirements, establishing baselines, and measuring risks based on applicable laws, regulations, and best practices. Consult with TM Global Tech teams and to investigate security issues and evaluate products and processes. Collaborating with teams and third-party regulators to develop the organizational security strategy, architecture, and risk relevance. Ensuring incident response and disaster recovery plans are developed and implemented. Responding to and recover from disruptive and destructive information security events. Increasing organizational awareness of security through training and communication
THE JOB
The Security Manager will help plan and carry out the organization's security strategy. This role will help develop the annual security strategy, report on status, and schedule work between all security teams. The role will also coordinate security activities across the Ticketmaster Technical organization. The Security Manager is also responsible for working with the teams to communicate security tasks and initiatives to align with their quarterly planning.
Reporting to the Ticketmaster VP, Security, the Security Manager will partner with the business technology leaders to facilitate Security Initiatives, Security Tasks, and Security Strategy.
The Security Manager will compile and implement a comprehensive global security strategy for the effective management of the TM Security program. The Security Manager will be considered a subject matter expert in security standards, security coordination, and security planning.This is a critical role for Ticketmaster and will require a strong, experienced, highly motivated, and knowledgeable individual with extensive leadership skills and experience in operating in a complex, global technology organization.
WHAT YOU WILL BE DOING
Supports the overall planning, execution, monitoring and delivery of one or more initiatives simultaneously with guidance and oversight of VP, Ticketmaster Security.
Provides mentorship and guidance for the timely completion and quality of deliverables and programs.
Understands the needs and goals of the organization and supports the development and implementation of an appropriate strategy from leadership.
Required to facilitate efficient communication across all levels of the program to ensure consistency in reaching the TM Security mission. Also, to help in the recognition of any potential opportunities, risks or complications.
Partner with key stakeholders in Information Technology to build a project plan and identify all the key milestones for project completion.
Develop a detailed execution plan and manage all areas of the program.
Apply consistency and best practices through program initiation, planning, and execution phases with a continuous improvement mindset
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
Excellent communication skills, problem solving, conflict / resolution management, active listening, time management, and interpersonal skill
Minimum of Bachelor of Science / Engineering / Technology or related
Ability to manage cross-functional teams and deliver solutions
Program Management experience preferred
WHAT YOU'LL LEARN
As part of the growing Information Security team, you'll have an opportunity to work in a VP's organization, learning different aspects of the security program such as risk management, compliances, product security, detection and response capabilities and supporting the sales teams.
Ticketmaster is a leading company, and our goal is to deliver a secure, reliable and safe product to our customer s that will make them happier, tied to our business objectives.
YOU (BEHAVIOURAL SKILLS)
Rock Solid Reliability - I earn the trust of clients, co-workers, and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right
Winning Teamwork - I collaborate with others; I share information openly; I listen and take time to empathies and understand where others are coming from; I show recognition and appreciation for the contributions of others
Act with Integrity - I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while
NOTE: COVID-19 vaccination will be required for this position subject to legally valid exemptions.
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
