Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ's
- BJ's pays weekly
- Eligible for free BJ's Inner Circle and Supplemental membership(s)*
- Generous time off programs to support busy lifestyles*
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty- Benefit plans for your changing needs*
o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending- 401(k) plan with company match (must be at least 18 years old)
*eligibility requirements vary by position
**medical plans vary by location
Job Summary
Responsible for processing member purchases including liquor, lottery and tobacco sales in a courteous and friendly manner, scanning merchandise, accepting various forms of payments, adhering to state age requirements, following asset protection guidelines, merchandising and stocking product displays and locations, and maintaining the overall cleanliness of the liquor store.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
We strive for flawless execution and hold ourselves accountable .
Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily
All items stocked and promotional plans executed
Maintain visible accurate signage
Clean and organized, inside and out
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department
See the connection between consistent execution and the positive impact it can have on the business
Major Tasks, Responsibilities, and Key Accountabilities
Provides a high level of customer service to members. Processes member purchases including liquor, lottery and tobacco sales in a timely and efficient manner. Answers incoming phone calls and product inquiries from members.
Scans merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for members.
Collects payments via cash, check, or other charge payments from members. Issues receipts and change due to members.
Runs lottery machine and sells scratch-off tickets. Processes and collects payment for lottery ticket sales.
Adheres to state liquor, lottery and tobacco laws and age requirements.
Stays up-to-date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons.
Maintains the cleanliness of the register area and liquor store. Assists in general club housekeeping when necessary.
Recovers / pulls forward merchandise throughout the day. Stocks shelves from pallets or lay down articles as needed.
Conducts daily inventory counts according to asset protection guidelines and places asset protection devices on high shrink merchandise as needed.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
Basic math skills preferred.
Prior cashier experience preferred.
At least 18 years of age.
Successful completion of all required training and/or certifications.
Environmental Job Conditions
Most of the time is spent moving about on hard surfaces. Frequently requires bending, handling, pulling, reaching, and/or stooping to examine or scan merchandise.
Frequently requires lifting objects up to 30 pounds unassisted. May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance.
Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $15.25.
