Sr Expert, GOV Sales Development
Mines State Government and Higher Education opportunities from prospecting lists, marketing leads, establishing relationships, and working closely with our Field Sales teams. As a team member and key contributor in T-Mobile's revenue engine, act as first point of contact for all prospects. Cultivate and quickly respond to inquiries by email and phone qualifying potential customers and connecting them with T-Mobile Account Executives.
What you'll do in your role.
Researching leads, following up with them and assigning them to the appropriate sales person
Managing and cleansing data in the Salesforce CRM system as leads are entered
Responding in real time to leads coming through T-Mobile for Business website and other marketing campaigns
Carefully following the follow-up sequence, lead management process in Salesforce, and the qualification process to qualify leads and prevent fraud
Researching leads, following up with them and assigning them to the appropriate sales person
Providing feedback to Marketing team on lead quality, processes and performance
Also responsible for other Duties/Projects as assigned by business management as needed
The experience you'll bring.
Two plus years related sales / telemarketing experience with proven track record.
Committed to 100% customer satisfaction.
Ability to thrive in a lively working environment and multi-task. Self-starter with independent ability to meet strong deadlines with detail and effectiveness.
Superior communication, presentation and interpersonal skills
Confident, assertive, flexible, team-oriented and professional
Strong time management skills with ability to manage highly complex and/or critical customer issues
Knowledge, ability, focus, and skill to provide superior business sales delivery and support
Remain attuned to related market trends and general developments within the customer's industry as well as in the wireless industry
Strong analysis, reporting, organizational and problem-solving skills
Highly competitive personality
High School Diploma or GED Required
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines -fully vaccinated- as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicant's first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
Position details
Req ID: 194294BR
Department: Business Sales
Travel Required: No
