Title: SALES ASSOCIATE Location: United States-Maryland-Annapolis Job Number: 240000ME Job Description . Sells merchandise and provides technical and/or specialized knowledge of plant care & seasonal growing schedule, garden supplies and a full range of outdoor living merchandise. . Provides assistance which anticipates and exceeds customer expectations. Duties and Responsibilities . Carries out policy of courtesy and service. . Exercises tact good manners and courtesy when serving and assisting customers and fellow associates. . Responds to inquiries and provides assistance in a prompt and friendly manner. . Provides advice and assistance to customers in the care of houseplants perennials & annuals foliage and tropical plants. . Is familiar with the season schedules and gardening procedures for their local area and has knowledge of the moisture temperature humidity and ventilation requirements needed to encourage healthy plants and growth. . Provides proper care and watering fertilizing etc. of merchandise. . Possesses general and/or specialized knowledge of pesticides and herbicides for the control of common houseplant diseases plant insects and weeds. . Possesses general knowledge of outdoor living merchandise to include pool equipment and chemical spas fountains masonry items lawn care equipment and accessories. . Advises on new related or special order items in which the customer may be interested or those items not readily seen. . Uses manufacturers' catalogs to obtain required information. . Operates a cash register following established cash control and cash handling procedures to include but not limited to maintenance of change fund, daily cash report, & ensuring end of shift balance. . Sets merchandise and displays following instructions received. . Replenishes stock sells merchandise and maintains order and cleanliness of sales and storage areas supplies and necessary equipment. . Assists in recommending merchandise and advises supervisor of slow moving and damaged items. . Uses entire visual merchandising program/package to maintain current signage throughout the Garden Shop Center area. . Assists in taking inventory at required intervals and in taking periodic stock counts. . Maintains current pricing using appropriate supporting documentation. . Processes a variety of cash register operations to include but not limited to layaways, DPP, refunds etc. as per local directives or established procedures. . Work is performed outside or in a greenhouse and is exposed to all types of weather. . Must be able to lift heavy objects up to 50 lbs. such as bags of fertilizer soil etc. . Adheres to applicable fire safety and HAZMAT regulations which may include required safety attire. . Performs duties independently within the framework of prescribed procedures following directions from supervisor of the manufacturers label as appropriate. . Discusses unusual problems with supervisor and recommends solutions. . Performs other related duties as assigned Qualifications: No experience required. High school graduate or equivalent preferred.
