Job Summary:
THE JOB
Live Nation and SPAC are seeking a Box Office Representative who will assist guests for live events by performing duties, such as selling admission tickets for concerts and classical events, assist in suggesting seats available, and providing day of show information by phone and/or Box Office windows.
WHAT THIS ROLE WILL DO
Sell admission tickets and passes to Live Nation concerts and SPAC classical events at the Box Office and over the phone.
Greet guests attending events who come to the box office.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair.
Inform guests of the layout of the venue and be prepared to answer questions regarding their seat locations.
Know how to identify a fake ticket or credential and educate the guest on where to buy authentic tickets.
Show CARE by participating in the venue's sustainability program which could include sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow crew members at the end of your shift to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Other duties as assigned.
WHAT THIS PERSON WILL BRING
High School Diploma or equivalent
Familiar with Microsoft Office Suite
Attention to detail, quality and accuracy
Strong relationship building and communication skills
Ability to work independently
Excellent verbal and written communication skills
About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
