Job Detail

Sales & Customer Service Associate - Massage Envy
Miami, FL
Posted: Oct 07, 2022 01:41

Job Description

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

  • Hourly pay will start at $13 hour depending on experience + commission and extra bonuses which will turn each hour to $15-$19/hour

  • Hourly pay will go up to $14 once training is finished

  • FREE massage or facial every month to help you take care of you!

  • Full time employment available (35-40) hours guaranteed

  • Paid time off accrued after your first year

  • Membership discounts for Friends & Family

  • Online and in-person training to help you grow and refine your sales and customer service skills

  • Evaluations are performed every 6 months to encourage pay raises

  • Friendly work environment

  • We work with your school schedule

  • A Dynamic, energizing environment where you're constantly challenged, never bored.

Job Description:

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience.

This includes:

  • Providing outstanding customer service

  • Educating clients on the value of total body care

  • Selling the wellness program

  • Helping guests/members booking appointments

  • Protecting our workplace culture by supporting team goals and building positive relationships with team members

  • Greeting clients upon arrival, scheduling services, answering phone calls, addressing questions, concerns protecting client confidentiality and maintaining a safe and therapeutic environment for everyone in our location.

  • Administrative tasks

We only succeed together, so we're looking for people with the passion and experience

to be amazing!

Those who thrive in this role are:

  • Flexible schedule including mornings, nights, and weekends (We rotate weekends!)

  • Isn't afraid to take the lead in connecting clients to memberships, services to support the mission of total body care.

  • Bonus points for previous retail or sales experience!

  • Has amazing customer service

  • Bi-lingual preferred but not required

  • Has the ability to use positive language

  • Makes every interaction feel valuable and supportive

  • Trustworthy

  • Clear communication skills

  • Great Phone etiquette

  • Supportive teammate

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you!

*Massage Envy Franchising, LLC (-MEF-) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job ID: 2022-174526

External Company URL: www.massageenvy.com

Street: 14200 SW 8th St

Street 2: Suite 108

Post End Date: 11/5/2022



Job Detail


Company Overview

Massage Envy

Miami, FL