Computer/Cellphone Repair Technician and Sales Associate
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Marinette, WI, USA
15.00-16.00
Base + Commission
Full Time
Flexible Schedule, 401K, Paid Vacation
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Batteries Plus Bulbs in the Marinette, WI area is hiring technicians with experience in repairing cell phones, tablets, light fixtures, and other personal electronic devices . The ideal candidates will have at least one year experience in the small electronic device repair field, exhibit retail sales skills, possess excellent customer service and relationship building skills, demonstrate a basic understanding of electronics, and possess an ability to communicate with management and lead a team.
These positions offer the ability to get in on the ground floor of an exciting new opportunity with Batteries Plus Bulbs.
In addition to the repair technician responsibilities, the successful candidates will also be full team members responsible for selling all of the products associated with the Batteries Plus Bulbs operation.
Batteries Plus Bulbs has 4 stores Throughout Central area of Wisconsin.
To learn more, complete the online application and attach a cover letter and resume .
Duties:
Repair cell phones, tablets, light fixtures and other devices as needed
Receive, pack and ship these devices
Develop written procedures and technical videos for common device repair activities
Maintain proper inventory
Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
Provide live camera-based remote support (i.e., Skype) for in-store device repairs
Qualifications:
Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.
In lieu of device repair experience, minimum associates degree in electronics, or other technical degree
Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train
Good technical writing skills preferred
Working conditions are typical for a retail environment, with some tasks (i.e., live store support) being done in a traditional office setting
This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment
This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis
