Store Manager - Sales Manager / Device Repair
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Joliet, IL, USA
$35,000 - $45,000
Salary
Full Time
$500.00 Signing bonus after 120 days
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Store Manager
Batteries Plus is looking for a customer-focused Store Manager to manage their Joliet, IL store location. Store Manager duties include leading retail store and commercial sales activities in order to achieve sales goals and positively contributing to the growth and development of their team through training communication, recognition and support.
If you're seeking a new career opportunity, Batteries Plus offers a terrific start: a wide variety of experiences, the chance to build knowledge and skills, and the opportunity to take your career where you want it to go. If you're coming to us midcareer you will find terrific opportunities for growth.
Besides competitive pay, Batteries Plus Bulbs is proud to offer opportunities for additional compensation, such as referral bonuses and sales incentives!
Responsibilities include, but are not limited to:
Sales Management
Ensure execution of all retail and commercial in-store selling programs and promotions.
Observe, demonstrate, coach and require GAP ACT selling behaviors.
Implement business plan and sales strategies such as Referral Pad distribution, phone answering scripts and add-on selling; track progress.
Set and track individual and store goals to achieve store sales performance goals.
Collaborate with the commercial sales team to ensure appointment and sales goals are met.
Ensure all team members are achieving individual prospecting and lead generation goals.
Analyze buying activity of existing accounts work to increase sales.
Support the commercial sales team in all related sales activities (order processing, price quotes, stock checks, substitutions, follow-ups, etc.).
Provide service and support to commercial customers. Ensure customer deliveries are accurate and on time. Maintain third-party delivery vendor relationships (if applicable).
Manage Repair Center performance, quality and turn-around times.
Personnel Management
Demonstrate and require a customer first mentality.
Schedule staffing based on the needs of the business within budgeted limits.
Develop and supervise Assistant Managers and Store Associates. Provide training for all retail and commercial sales, operational and safety policies and processes.
Delegate tasks, validate completion and ensure policies and procedures are being followed.
Provide ongoing coaching, development and recognition. Develop the team for future roles, ensure the team understands the deliverables and is supportive of innovation and change.
Perform timely evaluations and implement progressive discipline.
Recruit, interview, select and hire as needed.
Store Manager Qualifications
Minimum H.S. diploma/equivalent; Advanced degree in business or retail management preferred
Minimum 3-5 years of retail management experience, preferably within a durable goods setting. Experience must include commercial (outside) sales
Strong oral and written communication skills
Able to effectively manage confrontational situations in a controlled and courteous manner
Ability to handle multiple projects/tasks and meet deadlines
Strong technical aptitude; a basic understanding of electronics. Must have the ability to accurately read gauges and work with hands
Must have valid driver's license and clean driving record
Must be able to work a flexible schedule to meet the needs of the business including peak seasons and special events. This includes the ability to work at multiple store locations, as needed.
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus, and we have a lot of fun while we do it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same: to satisfy our customers, build trust and drive business, while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
At Batteries Plus, you will not only experience a fun-filled work environment, but will be rewarded with outstanding pay and benefits!
Drug Free Workplace. Equal Opportunity Employer Disability/Vet.
