Job Summary:
Who Are We?
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.
Who Are You?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That's why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
The Role:
As an usher, you help to ensure safety, engage with guests to assist with their needs before, during and after the show, and help to maintain the cleanliness of the venue.
Job Functions:
Answer guest questions and assist guests with locating their seats.
Examines tickets for entry to various seat levels around the venue during the event.
Assist with keeping the venue safe, clean and presentable to the guest.
Resolve guest complaints or problems.
Aid guests with special needs, such as helping with seat accommodations.
Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Show CARE by participating in venue recycling efforts before, during and after the show.
Guide guests to exits or provide other instructions or assistance in case of emergency.
Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as collecting recycling and educating our fans about our efforts.
Assist patrons by giving directions to places inside or outside the venue.
Ensure guests are safely enjoying the show.
Additional tasks as requested by management.
Qualifications:
High School Diploma or equivalent preferred
Previous experience in a guest service role preferred
Excellent verbal and interpersonal communication skills
Acute sense of judgment, tact and diplomacy
Position requires constant walking, climbing stairs and occasional sitting.
If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.
OPEN INTERVIEWS FOR THIS POSITION WILL BE HELD ON 4/2/22 and 4/9/22. After you apply, we will reach out via email with details if we believe you will be a good fit. If you are applying after these job fair dates, interviews will be available over the phone with orientations being held at the end of April and early May.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Equal Employment OpportunityLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
