Job Summary:
Job Description
Who are we?
Live Nation Entertainment is the world's leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 27 million monthly unique visitors. Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors .
HOB Entertainment, a division of Live Nation Entertainment, offers exceptional club venues nationwide. House of Blues Venues provide several genres of live music, from Rock, Hip Hop, Country, Rock en Espaol, Blues, Jazz, Reggae and Pop. House of Blues venues are also known for their southern-style cuisine, juke-joint inspired atmosphere and the World Famous Gospel Brunch.
House of Blues opened its doors on Thanksgiving Day in 1992, serving its first meal to the local shelters. Since opening, House of Blues has been committed to giving back to the community through the International House of Blues Foundation.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The Role:
Responsibilities:
Welcome and acknowledge Foundation Room members, Live Nation Executives and VIP's to instill appreciation for their membership and patronage
Impeccable knowledge in the steps of delivering service for up-scale dining
Stays current and is knowledgeable on the latest drink trends
Understands the fundamentals of Mixology and ability to uphold our Beverage Culture
Deep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selection
The ability to suggest wines that will best complement particular foods off the food menu
Ensure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policies
Request proper identification for anyone appearing under 30 years of age
Interact with guests in a natural, friendly demeanor
Cultivate regular guests and repeat business
Successfully complete a pour test prior to every shift, where applicable
Suggestively sell both beverages and menu items to guests at the bar
Deliver food items and beverage orders promptly
Prioritize and organize drink orders
Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
Record any equipment failure and/or safety hazards in bar log
Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
Request proper identification for anyone appearing under 30 years of age
Maintain HOB safety and sanitation standards
Perform Opening/Running/Closing duties according to HOB policy
Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
Maintain bartender bank
Perform cash pull / check out procedures
Maintain appropriate Comp and Spill checks
Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
Qualifications:
Required:
CA Food Handlers Card
Minimum of 2 years experience bartending in a up-scale dining and night life establishment
The ability to up sell and offer food and drink suggestions to guests
Articulate vocabulary with the ability to adapt and socialize with current audience
Exemplary and professional grooming standards
Flexible schedule and ability to work late hours and at nights
Cash handling experience
Strong working knowledge of all beverages
Physically able to pass a pour test and a Mixology drill (timed)
Ability to deal with intoxicated guests in a positive and safety minded manner
Skill in interpersonal communication and teamwork
Tolerance of all cultures, music and art forms
Preferred:
2 years work experience in high volume environment
Experience recognizing valid ID's
Experience in a live music environment
Physical Demands/Working Environment:
Working environment is fast-paced, often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs using proper lifting techniques
If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
About Us
Recognized three years in a row by Great Place to WorkR and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.
We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
