Title: RIB SERVICES ANALYST (Bus Ops-Merchandising/BI) (REMOTE) Location: United States-Virginia-Virginia Beach Job Number: 220000NY This position is remote to local Hampton Roads and local Tidewater area. Job Summary: Provides application support to RIB Services RIB endusers including application troubleshooting custom development application testing and application maintenance. Supports application development through all cycles of implementation. Duties and Responsibilities: Incumbents of this position must be U.S. Citizens. - Develops application related documentation for RIB (i.e. Test scenarios/scripts, test plans, design documents, instructional documents) - Coordinates and facilitates design reviews with RIB end users and programming personnel. - Ensures compliance with configuration management standards and guidelines (i.e. Version control, release management). - Reports and tracks all RIB testing processes and software related issues. - Provides functionality updates to key personnel on new patch releases, RIB enhancements and new version releases. - Provides application impact analysis for all RIB related software releases, patches and custom development. - Monitor and resolve service desk requests within the timeframe established based upon NEXCOMs SLAs relating to RIB. - Participate in RIB design reviews with end users and programming personnel to define application specific requirements as key inputs into detailed design specifications. - Develop and execute test scripts within all functional RIB testing cycles (unit, application, user acceptance, integration, capacity, and dress rehearsal capacity) in cooperation with end users. - Analyze and recommend fixes/enhancements to RIB as well as support release management/upgrades. - Assist in troubleshooting and resolving RIB issues. - Provide level 1 end user support of RIB users. Identify and, where possible, correct the problem. - Work with all team members, technical and functional, to meet RIB objectives. Maintain communication with team members and team leaders. - Communicate to Lead, Supervisor, or Manager all issues affecting the RIB end users. - Moderate travel may be required. - Perform other related duties as assigned This position is designated IT-2 (Non-critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries (ANACI). Qualifications: Qualified candidates must be U.S. Citizens. GENERAL EXPERIENCE: 3 years experience in administrative, technical or investigative work which demonstrated the ability and aptitudes required to perform technical, managerial or analytical work involving management information systems. OR SUBSTITUTION OF EXPERIENCE FOR EDUCATION: One year of related academic study above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelors degree for 3 years of general experience. AND SPECIALIZED EXPERIENCE: Minimum 3 years of progressive experience in the following: Experience in business and systems analysis, design, and implementation. Standard development processes, operating systems, database languages, and programming languages and tools. Hands on experience developing test plans, test scenarios, and test scripts. Hands on experience performing functional and integration testing. This position is designated IT-2 (Non-critical Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Access National Agency Check and Inquiries (ANACI). Job: Applications Systems
