General Manager
Eastgate | Cincinnati, Ohio | Full Time
Massage Envy is hiring for a Full Time General Manager in Cincinnati, Ohio.
Do you love helping others?
Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of wellness caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team!
At PCRK Group - a franchisee of Massage Envy locations - you will join a team of passionate team members who care about helping people feel their best through total body care.
Daily work in this role includes:
Managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone, and guiding the sales and customer service team to resolve customer challenges positively.
Driving membership, promoting retail sales, setting performance goals, and working with the team to achieve them.
Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including local and state licensing laws for massage therapists and estheticians).
Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
Modeling the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
Qualifications:
A team is only as strong as its leader, so we're looking for people with what it takes to bring out the best in everyone. Those who shine in this role are:
Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred).
Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.
Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively.
Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.
Good with people, building trust and confidence and developing positive relationships with employees, members, and guests.
Here's what's in it for you:
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:
Compensation that includes base pay, 50k-55k, generous commissions, and monthly incentives
Paid time off for all full & part -time employees
Excellent Medical, Dental, and Vision plans for all full & part-time employees
Comprehensive 401k package
Free massage/skincare services
45% discount off all products
Multi-state/clinic locations: You can work/transfer to other locations and keep your benefits!
We Believe Our Differences Make Us Better
PCRK Group is an equal opportunity employer and excited to hear from anyone with the skills, experience, and passion for doing a great job. If you're ready to put your amazing skills and know-how to work to help people feel their best, we can't wait to meet you!
If you're ready to lead the charge to help people feel their best, we can't wait to meet you.
*Massage Envy Franchising, LLC (-MEF-) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
Job ID: 2022-175573
External Company URL: www.massageenvy.com
Street: 4450 Eastgate Blvd.
Street 2: Ste. 245
