Starlink Country Growth Manager at SpaceX
Hawthorne, CA, United States
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
STARLINK COUNTRY GROWTH MANAGER
Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. We are committed to offering access to high-speed internet to customers worldwide, and to providing a world class experience for all users. You will join the growth team that is responsible for launching, growing, and improving Starlink around the world.
In this role, you will be accountable for Starlink's growth and success in a country, identifying and removing barriers to growth, championing user experience in the country, and driving initiatives to accelerate adoption.
RESPONSIBILITIES:
Own growth of active consumer subscriber base in a specific country
Set vision, develop strategy, and manage a budget around consumer growth strategies and tactics to enable us to grow in the region
Deeply understand the customer and Starlink experience in the country, elevating insights to drive localized improvements to the customer experience
Partner with analytics to develop growth dashboards to track progress, drive improvements to growth and operational metrics, and communicate to the broader Starlink team and senior leadership
Engage with local agencies to drive campaigns catered to the market, understand what's working and what's not, and drive continuous improvement
Champion key strategic consumer-focused projects end-to-end by collaborating and working cross-functionally with operations and engineering teams
BASIC QUALIFICATIONS:
Bachelor's degree
3+ years of consulting, project management, marketing, or early-stage company experience
Fluent in English and one of the following languages: Spanish, Portuguese, French, German, Italian, Japanese, Greek
PREFERRED SKILLS AND EXPERIENCE:
Master's degree in management, engineering, or supply chain
8+ years of relevant work experience in go-to-market, growth, international operations, consulting, software, internet and/or media industries, or early stage companies
2+ years of managerial experience leading teams and developing direct reports
Distinctive business judgment and top communication skills
Excellent project management, problem solving and analysis skills
Experience leading complex operational and strategic initiatives
Demonstrated track record of cross-functional stakeholder management and leadership through influence
ADDITIONAL REQUIREMENTS:
Willing to travel to the country up to 50% of the time
Must be willing to support extended hours and weekends when necessary to support launch and critical project timelines
ITAR REQUIREMENTS:
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.
